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Mark Christopher Auto Center

Ontario, CA

4.6
10,690 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,690 reviews

December 31, 2019

Fast and friendly service I was greeted right away and given the best price. I wasn't waiting for very long at all. I will return for further vehicle purches More

by PWISE4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Jerry Pena
December 31, 2019

Good service Great service, friendly nice shuttle. They did wash my vehicle afterwards, but missed the grease all over the front of the vehicle from the repair wor More

by pablowablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Jan 16, 2020 -

Mark Christopher Auto Center responded

Pablo,we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2019

FABULOUS!! Words cant describe how thankful, pleased with e everything they did for me to get into my dream car and to make new memories for me and my family!! More

by KEDMONSON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo
December 31, 2019

Very friendly Jackie was very nice and jaime is a great tech answered all my questions and the cashier was sweet all smiles and the parts department very nice clean More

by BSLITTLEEBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Jackie veronica
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2019

Excellent service We were looking for a 2019 or a 2020 Traverse 3LT for 3 months went to 4 different dealerships and Mark Christopher was the one that was very diligent More

by TMARTINEZ11961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gotti was able to find us out car in time for Xmas
Jan 16, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2019

Wonderful Customer Service! After visiting several auto centers we decided on purchasing from here simply because of the customer service. Attentive, personable and dedicated al More

by RMMARQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence B, Nevin Cordero, Gerald Waters
Jan 16, 2020 -

Mark Christopher Auto Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2019

Great experience First time buying a car, and these guys made it a relatively painless process to go through. Would definitely come back here in the future. More

by AKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie, Jerry
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 30, 2019

Bad Overall Car was promised 12/23. I called at night and was told it was not ready, did not receive a call till 12/27. I never hesitated with pricing even though More

by Gfer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jan 16, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 30, 2019

Easy and painless! We leased our Acadia Denali 3 years ago and love it so much we came back to purchase it. Manny was wonderful!! The gentleman in finance who also helpe More

by 2WHEEL827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 30, 2019 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 30, 2019

Great service Was able to get my oil changed and found out our filters had to be changed. The car runs great now no more musty smell in the car. More

by YOLLY2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Edward's great help
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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