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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

September 18, 2019

Outstanding service. Always gives you the best service. I would recommend them when you need fast and quality service. Always a free car wash as well. Five star rating More

by 1JOEBARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie C.
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Mark Christopher recall visit 1st of all everybody there is too kind. Service was impeccable. Wait time may have been over a hour, but plenty of tv for everyone to watch . Eric was More

by Ken Varela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric ( raider fan)
Sep 19, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Car wash not providing if needed must be another hour longer Need to speed up car wash faster ... if needed car wash Will be another hour wait.??? Too long of the wait so I don’t have the car wash More

by KNOTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 20, 2019 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Very good customer service Very pleased with everything .. I will always come to this dealership ..all the staff is very helpful this is my third purchase every time the service More

by amoorah1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Cassandra Meier
Sep 19, 2019 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 17, 2019

Purchase of a new Tahoe Great competitive prices and great, professional staff to work with! We came in, agreed on a vehicle, and were out the door in a timely manner! More

by JLC_REFRIGERATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

Friendly environment without any pressure I located the vehicle I was interested in online and received a quick response regarding specific questions about the vehicle. After confirming the ve More

by Rafael V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

They did what they could on my car I took my 2012 V in for service because a warning light came on I won my advisor did an excellent job they could not find the problem and neither did More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 05, 2021 -

Jerry responded

I work with Julie Escobar and she did a fantastic job took care of my problem answering all my questions and was very very pleasant to work with I would recommend her and Mark Christian to anyone

September 17, 2019

Good experience Was very nice experience I can said thanks for everything a course I recommend you this dealer the service is excellent and If is a necessary buy More

by Francisco j Orozco Mayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

Great experience for first time. My first experience purchasing a car was done with ease and no stress. I was assisted by Anthony Garrido who had a welcoming and respectful attitude. More

by JasonHernandez9511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 17, 2019

A simple oil change. Everyone was very nice and helpful, however, even with an apointment, I had to wait 2 1/2 hours for a simple oil change. I was told it would be a 1 More

by paulamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 19, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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