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Mark Christopher Auto Center

Ontario, CA

4.6
10,384 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,384 reviews

August 31, 2019

Had a good experience Cassy was very helpful in finding the vehicle that I wanted. She found the vehicle that had most of the things I was looking for. More

by BERNADINEGRIFFITH57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Khoury, Cassandra Meier
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 31, 2019

2019 Equinox Good second time in the place to buy a new vehicle may come back in the future if price can be worked out to my terms More

by GR8TEACHR4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar, Nevin Cordero
Sep 01, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 31, 2019

Attentive to the Individual We just purchased a 2019 Chevrolet suburban with the dealer and what stands out most for us about the dealer is the individual, attentive attention we More

by MMZEPEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevin Cordero, Nick Jensen
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 31, 2019

Oil change/ general maintenance Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in th More

by bswalters4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- sandra & nobel, Gerald Waters
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2019

Best customer service Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. More

by Sandra from corona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra, shuttle driver.
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2019

Service review They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on More

by SGRAVES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan in service department
Sep 04, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback. We pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2019

Amazing customer service Good customer service and I was satisfied with my purchase. They do the best to help you go home happy with your new car. I definitely recommend this More

by MICHAELPAREDES1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Khoury, Cassandra Meier
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 31, 2019

Servicing my 2018 SLT Sierra The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose More

by Don Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie in service
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Good experience A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. More

by SoCal909$
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Expert customer service Easy to deal with salesperson. Really enjoyed my buying experience at Mark Christopher and would highly recommended friends and family to buy here wit More

by ANDYDREW84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry in finance, Nick Jensen
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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