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Mark Christopher Auto Center

Ontario, CA

4.6
10,206 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,206 reviews

July 25, 2019

Experience with purchasing Cadillac XT5 From the moment I walked into The showroom I knew I found the right place to purchase a new XT5 the entire team are #1 More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevin Cordero, Nick Jensen
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 25, 2019

Schedule your appointment in advance! They may take walk-ins, but I always have a short, no-hassle, pleasurable experience when I book in advance. The staff is great, too. More

by MRODGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 28, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Great customer service. Staff was great.. The staff stayed in communication with me regarding my concerns. The vehicle was repaired and and car cleaned in a timely manner. More

by jlessentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadillac service manager.
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2019

Great customer service Everyone was willing to help get the car I wanted. Mike did a great job showing me the car and giving me the package I was looking for. More

by mandrade1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Jul 24, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2019

Not impressed I have tried my best to give this service center the benefit of the doubt, but honestly, I seemed to receive better treatment at a local Toyota dealer More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know
Jul 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2019

Outstanding sales man Our decision to purchase was solely based on our salesman Martin Hernandez Avila While he let us know that he was new we urge him to stick with us More

by MLONG929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Hernandez Avila
Jul 24, 2019 -

Mark Christopher Auto Center responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2019

Stress free & reliable Armando was very helpful with the purchase of my new 2019 Chevrolet Malibu. He made the process hassle free and provided me with exactly what I was lo More

by DESS_1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2019

Thy did a good and fast enough job for me for my car. Since I needed a complete tire replacement and bumper repair due to some damage. And they did all the work that was needed for this repair in a good t More

by DAVIDM1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Jul 24, 2019 -

Mark Christopher Auto Center responded

David, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2019

Friendly environment great service MARK CHISTOPHER ALWASY HAS GREAT CUSTOMER SERVICE AND THEY GET THE JOB DONE EVERY TIME. I bring my two chevys I’n for service all the time And I neve More

by greenyukon95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole service department
Jul 24, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2019

Dinali new purchase Good communication got straight to the point got me out less then 2 hours salesman was no pushy our stocking very professional highly recommend ask fo More

by RODNEYCAUDILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Villasenor, Gerald Waters
Jul 24, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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