Mark Christopher Auto Center - Service Center
Ontario, CA
6,205 Reviews of Mark Christopher Auto Center - Service Center
Knowledgeable and professional service associates and very helpful. Everyone seemed genuinely happy to answer any questions and not make me feel rushed. very helpful. Everyone seemed genuinely happy to answer any questions and not make me feel rushed. More
Went there to get a key programmed and waited for it get me in quick and took care of me and all is well now me in quick and took care of me and all is well now More
Jeff returned my call with a message that wasnt too positive, as I had spoken to 2 other dealerships in the area and was getting nowhere. He fulfilled every word he said. I asked for him, he met me a positive, as I had spoken to 2 other dealerships in the area and was getting nowhere. He fulfilled every word he said. I asked for him, he met me and expedited the recall service on the airbag for my truck. Juan was amazing too! I was absolutely impressed with the professionalism and care I received. More
Excellent job ! ! I will be back to service again, I was little longer stayed, but I haven’t complain. ! I will be back to service again, I was little longer stayed, but I haven’t complain. More
The whole purchasing experience was great once again with Jerry Peña and through mark Christopher dealership. Jerry Peña and through mark Christopher dealership. More
I was very pleased with the service I’ll recommend the shop to my friends shop to my friends More
Yet again i am very pleased with my experience at Mark Christopher. Time and time again the guys over at this dealership continue to surpass my expectations. Took my truck in for some minor service got me Christopher. Time and time again the guys over at this dealership continue to surpass my expectations. Took my truck in for some minor service got me in and out so fast i was shocked. I will only take my vehicles to this dealership More
Very bad customer service. I brought my car in on Saturday for an oil change. I told the advisor (who was rushing me and would not answer my questions) that my car door would I brought my car in on Saturday for an oil change. I told the advisor (who was rushing me and would not answer my questions) that my car door would not open on one side. I asked him that I wanted to change my batter in my remote. He said go to the parts department. The guy in the parts department was rude and lazy talking to another cashier while I’m standing there , he was not paying attention and put the battery in wrong. No one to told him to do this. To make a long story short, when I left the dealership, I went to the bank and what do you know, my remote was not working period. I then waste my Saturday morning and went back to the dealership and the manager was being rude too. Anyway, he said to bring it back on Monday and he will have a technician check it out. Take I took time off from work and Ed the technician said I needed a new battery, which I had got on SATURDAY!!!! I told the manager on Saturday to take my new battery out and put the water lid one back in the remote. What a waste of time, I bought two cars from Mark Christopher, in June I will go to another caddy dealership to get my retirement car. I spent way to much more neu thete iver tge years!! No diversity at the work force and another customer was saying the same and bad customer service has gotten. I truly believe my speedometer was rigged my car. My speed odometer was working fine. More