Mark Christopher Auto Center - Service Center

First time utilizing this Cadillac service center but received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waitin received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waiting area. Service Consultant, Nobu was courteous, knowledgeable and assisted me with retrieving and applying My Cadillac Rewards towards my service cost. If you have not enrolled in the My Rewards Program then please do. More

Car held 7 days for simple fix with various stories as to why. Poor 1st impression. Never stepping foot in this place again. why. Poor 1st impression. Never stepping foot in this place again. More

Great friendly service. Work completed in a timely manner. Took time to explain process. Professional staff. Work completed in a timely manner. Took time to explain process. Professional staff. More

Disappointed and frustrated. Customer service should carry a great deal of value. When sale of a brand new GMC truck, With one owner years later…. Loyalty does not mean what it u Customer service should carry a great deal of value. When sale of a brand new GMC truck, With one owner years later…. Loyalty does not mean what it used to.be at GM / GMC at Ontario, California. More

Easy drop off and pick up. Good customer service. Everything explained as far as recommendations of service Good customer service. Everything explained as far as recommendations of service More

Very bad service on my car. My third time taking it for leaking water into the cabin, I explain and they keep my car for about 3 days (no loaner) and assure me it’s fixed and th My third time taking it for leaking water into the cabin, I explain and they keep my car for about 3 days (no loaner) and assure me it’s fixed and then it rains and leaks again. There’s also the issue of no rentals..ever. THEY NEVER AMSWER THE PHONE. I’ve tried to make appointments for services and they don’t answer the phone so I have to go in person and leave my car and again with no accommodations for me to get home. I’ve tried to be patient but they can never accommodate. I took it in for the fourth time hopefully this time it’s fixed but I doubt it. I will be looking for a new dealership. More

I made an appointment and my car sat there for over an hour where I parked it. Not until the service manager came by and he checked in on it was it worked on. Over 3 hours for an oil change. I never waite hour where I parked it. Not until the service manager came by and he checked in on it was it worked on. Over 3 hours for an oil change. I never waited that long when my prior cars were serviced with a free tire rotation and car wash. My window was not looked at said due to weather. I don’t have the time to wait another 3 hours. More

Avo took care off my GMC truck fast and fixed my issues. Friendly , I highly recommend you to set up your appointments with Avo. Friendly , I highly recommend you to set up your appointments with Avo. More

The service person was very friendly and informative. Time spent in the waiting room was relaxing. Time spent in the waiting room was relaxing. More