Mark Christopher Auto Center - Service Center

Worst experience with Chevy dealership ever! Made an appointment a week in advance to have my car looked at, appointment time was 9:40am I arrived on time in the rain with my 3yr old son! The gu Made an appointment a week in advance to have my car looked at, appointment time was 9:40am I arrived on time in the rain with my 3yr old son! The guy came to my car an said sign here not even disclosing the 195$ charge to just tell me what was wrong with my car ( thankfully I read everything) I asked would it take long since I had to go to work and he said yes an just walked away, without offering a courtesy car or ride!! Clearly knowing I had a child as well as the fact it was raining!! I then had left via Lyft that I had to get myself!! I later call at 4:08 to see what was going on with my car and they tell me that it hasn’t even been looked at yet and they might get to it tomorrow!! I have worked in corporate over 13 years an I would never want any of my employees to treat at guest like I was treated I am beyond disappointed an disgusted by the service I got I will be reaching out to corporate! And to top things off I still don’t know what’s wrong with my car because I had to pick it up so I could take my kids to and from school, because in order for me to get a courtesy car they said the manager who wasn’t available would need to approve it! More

The service department was very good, knowledgeable in the requirements of my vehicle. The service manager was extremely helpful and they finished the work very promptly. the requirements of my vehicle. The service manager was extremely helpful and they finished the work very promptly. More

I love this car dealerships such a cool atmosphere . . everyone is so nice and helpful . everyone is so nice and helpful More

Great customer service and communication. They explained everything clearly and handled my service timely to ensure satisfaction. They explained everything clearly and handled my service timely to ensure satisfaction. More

Always a pleasant and quick experience with all of there employees ..Keep up the great service employees ..Keep up the great service More

Overall it was good. They don’t really stand out when it comes to customer service. I feel like they can improve by simply greeting the customers as they arrive and letti They don’t really stand out when it comes to customer service. I feel like they can improve by simply greeting the customers as they arrive and letting them know that someone will be with them shortly. More

Avo is a professional and I will not deal with anyone else. I really felt like he cared about my issue and had exceptional follow up. With that said, I will not use Mt. View anymore. There is no comparis else. I really felt like he cared about my issue and had exceptional follow up. With that said, I will not use Mt. View anymore. There is no comparison in customer service. It was a stress less warranty issue that Avo took and helped correct which Mt. View failed prior. Please thank again and recognize a team member like Avo. 🤙🏼 More

The work was done quickly and the service advisor worked hard to keep me informed hard to keep me informed More

Service was fairly quick and I was provided with recommended service upon check in. My feedback is to improve the check in process, as it took way to long. recommended service upon check in. My feedback is to improve the check in process, as it took way to long. More

I am on the road traveling and towing my 48ft race trailer and my chest engine light came on again. Jackie got me in line for the service and got my truck an update it needed to fix this problem. trailer and my chest engine light came on again. Jackie got me in line for the service and got my truck an update it needed to fix this problem. More