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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,220 Reviews

6,220 Reviews of Mark Christopher Auto Center - Service Center

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February 27, 2023

Service was excellent, they took care of everything and more, my vehicle feels like a brand new car. More

by MARINAS7ANGELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Mar 01, 2023 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2023

buen servicio, muy amables y muy bonito lugar de espera y un personal muy atento gracias More

by gomebernabe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 01, 2023 -

Mark Christopher Auto Center responded

Muchas gracias, que tenga un día exelente! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2023

Very friendly staff and techs. Appointents were made quickly. Vehicle was ready as promised. Very satisfied with service. Will return for all warranty service on my Cadilac XT6. More

by decarmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 01, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2023

We appreciate the extra care the Service Team showed in diagnosing and fully resolving the intermittent transmission shudder with our Traverse. We especially want to thank Service Rep Jackie Klosky for ar More

by EdTextor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Mar 01, 2023 -

Mark Christopher Auto Center responded

Ed, thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2023

Purchased my vehicle from Jonathan Click. The experience was pleasant instead of hard pressure sales. He was professionally, friendly and courteous. Worked with me as well as he could. Ray (S More

by MFGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Click
Mar 01, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2023

Service is always fast and efficient. Problems or issues are communicated quickly and always come with a solution prepared! More

by LLAUVENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 01, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2023

Great customer service and very friendly. Really enjoyed my experience. I was able to take my vehicle right away and get it serviced. More

by Jaqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Erika (rental department)
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

Work was on time but it’s hard to make an appointment. Tried several times left message finally went in person. After I talked to Julie it was a piece of cake. Thanks More

by Glennr767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie in service four ??
Feb 28, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Feb 28, 2023 -

Glennr767 responded

😁

February 24, 2023

The dealership and it's advisors work very hard to get and keep our fleet up and running More

by wvanderlinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar, Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

Nobu is very helpful and he texted me to keep me updated, texting is a great way to communicate. Thank you Nobu . If I can say to fix one thing is when trying to make a appt it’s hard to get through the line More

by Jackie-ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu and Dario
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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