Mark Christopher Auto Center - Service Center

We appreciate the extra care the Service Team showed in diagnosing and fully resolving the intermittent transmission shudder with our Traverse. We especially want to thank Service Rep Jackie Klosky for ar diagnosing and fully resolving the intermittent transmission shudder with our Traverse. We especially want to thank Service Rep Jackie Klosky for arranging the extended road test that identified the problem to the technician, and for communicating with the other dealership which helped justify their release of the warranty hold and authorize replacement of the transmission. Jackie is a great asset to Mark Christopher. More

Great customer service and very friendly. Really enjoyed my experience. I was able to take my vehicle right away and get it serviced. Really enjoyed my experience. I was able to take my vehicle right away and get it serviced. More

Work was on time but it’s hard to make an appointment. Tried several times left message finally went in person. After I talked to Julie it was a piece of cake. Thanks Tried several times left message finally went in person. After I talked to Julie it was a piece of cake. Thanks More

Wait was about 4 hours long. Way to long of a wait 2 hours is understandable was late to work. Way to long of a wait 2 hours is understandable was late to work. More

The dealership and it's advisors work very hard to get and keep our fleet up and running and keep our fleet up and running More

Nobu is very helpful and he texted me to keep me updated, texting is a great way to communicate. Thank you Nobu . If I can say to fix one thing is when trying to make a appt it’s hard to get through the line texting is a great way to communicate. Thank you Nobu . If I can say to fix one thing is when trying to make a appt it’s hard to get through the lines maybe mark Christopher should hire more people to pick up phones More

Always kind, polite and good service, and glad Cadillac side is open once again , thanks side is open once again , thanks More

Great customer service from Jackie. Quick service! Oil change done before I could finish my breakfast Quick service! Oil change done before I could finish my breakfast More

Brought my new vehicle in for the first oil change, tire rotation and brake inspection. I made an appointment for 8:30 am and did not leave the dealership until 11:45. Over 3 hours is ridiculous for what wa rotation and brake inspection. I made an appointment for 8:30 am and did not leave the dealership until 11:45. Over 3 hours is ridiculous for what was performed on my vehicle. Very disappointed! More

Nos han atendido muy bien cada vez que hemos ido a manteniendo del vehículo muy buen trabajo manteniendo del vehículo muy buen trabajo More