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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,265 Reviews
Call Service Center (909) 906-6156

6,265 Reviews of Mark Christopher Auto Center - Service Center

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January 28, 2023

Service is nice but mechanic xxxxed up my lug nuts…plural more than one ..16 out of 24 lugxxxxed. Most likely xxxxed up the thread as well Will take off later and examine. More

by lunacorie2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 31, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 28, 2023

Nobu at the Cadillac service department is always wonderful to deal with. He makes it easy to drop off your car, and as always very hospitable. More

by MCDL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Completed work ahead of estimated time. Bravo! Tires rotated but inflated pressure was too high. Curteous staff. There were no donuts?? You really should wash the car out of appreciation an More

by MARKBETS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Tony was awesome! Great service! I will always call him when I need to moving forward. More

by Dunne2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2023

Armando was great 3 cars from him will recommend him to everyone! Helped me return my lease and got a new Buick! More

by Miguel.farer56
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
Report | Print
Jan 30, 2023 -

Mark Christopher Auto Center responded

Miguel, I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 27, 2023

They took care of the problem in a thorough and efficient manner that exceeded our expectations. More

by Rora R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 30, 2023 -

Mark Christopher Auto Center responded

Rora, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2023

Everything on my service went smoothly and I was communicated with every step of the way. More

by LESOLIZ.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 31, 2023 -

Mark Christopher Auto Center responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2023

2020 Chevrolet Camaro I thought I had a tire leak but the tires are still good thank you for the great service More

by peterhouston642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2023

Gracias muy satisfecha con el servicio solo no me indicaron que my vehiculo se quedaria y tuve que regresar a casa y buwcar quien me transportara dw regreso More

by Lupelopez1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 30, 2023 -

Mark Christopher Auto Center responded

Muchas gracias, que tenga un día exelente! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2023

We really appreciated the quality of service, and the ongoing updates from Tony at the Service desk. He was Terrific! More

by Gregking8753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Matt Torres
Report | Print
Jan 30, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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