Mark Christopher Auto Center - Service Center
Ontario, CA
6,200 Reviews of Mark Christopher Auto Center - Service Center
Appointment was at 8:50 am no one came out to help until 9:20 am the lady that did help me was not even the person that was in charge of my appointment didn’t explain cost of service or anything just gave m 9:20 am the lady that did help me was not even the person that was in charge of my appointment didn’t explain cost of service or anything just gave me a paper says are you gonna wait or leave vehicle left vehicle didn’t get a text until 4:00 pm that my vehicle was ready it took them 8 hours to do an oil change ridiculous amount of time had an appointment to make things faster but was complete opposite had to cancel all my plan because they took long with a simple service More
My wife was very upset communication between service writer to porter was bad ! Part had to be ordered on a recall. When service writer called I said we would be there in ten minutes we did not get car writer to porter was bad ! Part had to be ordered on a recall. When service writer called I said we would be there in ten minutes we did not get car 45 min later wasted morning wasted gas! I am personal friends with Greg Heath that is why we come to Mark Christopher and I know he does not run this kind of a operation! More
Great Customer Service and the reps are very knowledgeable and respectful, courteous, friendly and pleasant to work with. knowledgeable and respectful, courteous, friendly and pleasant to work with. More
Everything was good . From start to finish . Even the parts guys very helpful with all my questions From start to finish . Even the parts guys very helpful with all my questions More
I think the service I received was up to my standards. I took my vehicle in that morning and got it back that afternoon. My service technician Ray Peters is excellent, he takes good care of me and always I took my vehicle in that morning and got it back that afternoon. My service technician Ray Peters is excellent, he takes good care of me and always ensures my vehicle is handled with care. More