Mark Christopher Auto Center - Service Center
Ontario, CA
6,270 Reviews of Mark Christopher Auto Center - Service Center
I have been using the service dept since 2004. . Have always received great service. Happy with service department and mechanics. Trustworthy sums it up. . Have always received great service. Happy with service department and mechanics. Trustworthy sums it up. More
Service was as stated with friendly and courteous personnel. Waiting room was clean and modern with coffees and beverages provided. personnel. Waiting room was clean and modern with coffees and beverages provided. More
Dealership was very polite. Directed my calls. Help me out when I needed to, redirected me when needed. The service person that I was working with Ray kept me up to date and w Directed my calls. Help me out when I needed to, redirected me when needed. The service person that I was working with Ray kept me up to date and was very patient and did the best that he could while my car was in the shop. More
Good customer service they were very helpful and they took care of everything my vehicle need. took care of everything my vehicle need. More
In prep for 700 mile trip to Utah, they aligned all 4 wheels. But discovered brake lining was 90% gone, notified me, replaced. All good but water cooling system broke down day after arrival. Replaced "re wheels. But discovered brake lining was 90% gone, notified me, replaced. All good but water cooling system broke down day after arrival. Replaced "recovery line" broke. Buick dealer in Provo replaced it. 2 days later, water reservoir cracked and lost all coolant. Replaced it. Grateful for all repairs you did. Fortunately, Buick was repaired and I made it home to California. I should expect problems with 10 yr auto. You may want to check radiator cooling system in 10 year auto. 😎 More
Disappointing service. Once I said no to doing repairs service advisor brushed me off when I asked a question and brushed me off when I showed up to get my car. The. It to Once I said no to doing repairs service advisor brushed me off when I asked a question and brushed me off when I showed up to get my car. The. It took 15 minutes to get my car after I paid. Had to ask an employee that was walking by about getting my car. More
Avo was very down to earth I appreciated the way they handled my case They were very fast for it being week of Xmas I appreciate the way they looked out for me when I needed it . handled my case They were very fast for it being week of Xmas I appreciate the way they looked out for me when I needed it . More
Jackie was a helpful parts and service Tech information updater, She called me every time there was parts to be worked on my car and even though it took nearly 3 weeks the Services in my vehicle where made updater, She called me every time there was parts to be worked on my car and even though it took nearly 3 weeks the Services in my vehicle where made and I haven’t felt any problems my car is now in 100%. More
Appointment was at 8:50 am no one came out to help until 9:20 am the lady that did help me was not even the person that was in charge of my appointment didn’t explain cost of service or anything just gave m 9:20 am the lady that did help me was not even the person that was in charge of my appointment didn’t explain cost of service or anything just gave me a paper says are you gonna wait or leave vehicle left vehicle didn’t get a text until 4:00 pm that my vehicle was ready it took them 8 hours to do an oil change ridiculous amount of time had an appointment to make things faster but was complete opposite had to cancel all my plan because they took long with a simple service More