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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews
Call Service Center (909) 906-6156

6,242 Reviews of Mark Christopher Auto Center - Service Center

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December 11, 2022

Bad service , all arround hard to get appointments for service ,also they don’t even wash your car using the COVID excuse ,lame …. More

by CALAVPLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Is the system no the employees
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Dec 13, 2022 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

December 11, 2022

Your employees were excellent and well informed they answered all of my questions And help me set up my new car that I bought from you guys More

by ERNIECASTANEDA532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 11, 2022

Installed my high wing spoiler on my C8 and it looks awesome. Good place for service. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Dec 13, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 11, 2022

Your salesman was very good and well informed he answered all my questions I asked and help me set up the new car that I bought was very happy with your service More

by ERNIECASTANEDA532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Dec 13, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 11, 2022

Mr. Domon provided the five star experience that he has always provided over the past several years. More

by JAMES_HENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
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Dec 13, 2022 -

Mark Christopher Auto Center responded

James, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 10, 2022

I've been dealing with service people at this dealership now for a number of months. They understand my expectations and have worked to try and resolve issues with my vehicle. More

by bobsvonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
Report | Print
Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 10, 2022

Ray took very good care of us. Not sure of the other service person’s name. I think Nubo. He was great. Sorry if misspelled. More

by GLINDA_27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray & Nubo in Service Department
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 10, 2022

Ivo was the best, he very courteous, and informative giving me updates on my car. Transmission was replaced and took 4 business days to get my Camaro SS back, it runs like new. You will be taken care of More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo
Report | Print
Dec 13, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 09, 2022

It feels as if I’m in a VIP Club when I bring my car in for service. More

by TinaMGreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Hi Tina, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Dec 13, 2022 -

TinaMGreen responded

You are welcome!

December 09, 2022

I drove over 20 mi to do my service on my Escalade they are very professional and honest More

by VIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabo
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Dec 13, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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