Mark Christopher Auto Center - Service Center
Ontario, CA
6,242 Reviews of Mark Christopher Auto Center - Service Center
Muy amables, exelente servicio y sobretodo atienden en tu idioma. Hacen su trabajo en el tiempo indicado. idioma. Hacen su trabajo en el tiempo indicado. More
Nobu was very courteous and helpful. Service was done well and efficiently. The loaner car situation, however, is very poor. I frankly expect that a loaner be provided at a Cadillac s Service was done well and efficiently. The loaner car situation, however, is very poor. I frankly expect that a loaner be provided at a Cadillac service center. More
Absolutely outstanding service. Couldn’t have asked for better. Jeff and Dino are great. I would most definantly recommend them to anyone. Couldn’t have asked for better. Jeff and Dino are great. I would most definantly recommend them to anyone. More
Mark Chris provides an Awesome Customer Experience, & for the service department Mr. Ray Peters gave me an A + Service, Total Satisfaction, Thank you 🙏 the service department Mr. Ray Peters gave me an A + Service, Total Satisfaction, Thank you 🙏 More
Really rude and bad attitude at the front desk with customers when you drop your car you need better personal and better trained. This is the last time that I drop my car with you guys for service. Rea customers when you drop your car you need better personal and better trained. This is the last time that I drop my car with you guys for service. Really bad experience. More
Always a great experience, courteous, professional, very helpful. Service advisor Nobu Domon is outstanding. Great follow up helpful. Service advisor Nobu Domon is outstanding. Great follow up More
My appointment was with Jackie in the Service Department. Jackie was very professional. Answered my questions regarding Safety Recall on my vehicle. Thank you Jackie Jackie was very professional. Answered my questions regarding Safety Recall on my vehicle. Thank you Jackie More
I was not satisfied with my service due to the bad experience I had. I was told that my vehicle was ready for pick up and when I arrived my Cadillac was not washed and when I informed the staff I was experience I had. I was told that my vehicle was ready for pick up and when I arrived my Cadillac was not washed and when I informed the staff I was told it would be done shortly. They had me wait for an hour to get it “washed” and when my vehicle was brought out I was disappointed to see that they had me waiting for nothing because my vehicle was not washed. There needs be better customer service and better communication among the staff to prevent this from happening to other customers. More
Great service. The advisor I’ve worked with on multiple occasions, Avo, is extremely detailed and his follow up is second to none. I never have to call for an upd The advisor I’ve worked with on multiple occasions, Avo, is extremely detailed and his follow up is second to none. I never have to call for an update, he calls every couple of ours to give me updates. More