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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,290 Reviews
Call Service Center (909) 906-6156

6,290 Reviews of Mark Christopher Auto Center - Service Center

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December 02, 2022

Everything was done professionally from start to finish. I keep coming back because they give great service More

by gregharris365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

Thank you for helping me get the vehicle I wanted! Anthony was super friendly, relaxed, and helpful! More

by Sierrabell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres, Anthony Garrido
Report | Print
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2022

Unhappy with another visit to this dealership. I took my truck in for an oil change and left with a cracked radiator. More

by tyarbrough33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Dec 06, 2022 -

Mark Christopher Auto Center responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

Awesome service, very informative and I feel like family when I go to the dealership. More

by JCMARTINEZ507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Dec 05, 2022 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2022

Everything went well. They were ready for our appointment and were very helpful and knowledgeable More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

The sales department people are great the sales person that helped me was great Dave was on point in everything Unfortunately I can’t say the same to the service department the guy on Service Nobu ha More

by ELSATUCKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Desey , Matt Torres
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Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

Recall service was completed in the time frame I was told! Service people friendly and accommodating! More

by Virginia Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Virginia! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

I had a great experience with the dealers friendly and knowledgeable staff when I purchased my vehicle. More

by cwoodley0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Hess & Armando
Report | Print
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review of your experience with us! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2022

I was kindly greeted by Jeff at the service center. He had Juan help me out write up my service needs. Everything went smooth from the drop off to getting a loaner car and the return to pick up my vehi More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan and Brandon in the loaner car area
Report | Print
Dec 05, 2022 -

Mark Christopher Auto Center responded

I am so glad to read that you had such a positive experience at our service center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 28, 2022

Julie provides excellent customer service. Always a wonderful experience. I always recommended my friends here. More

by BigBadJon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 30, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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