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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,230 Reviews

6,230 Reviews of Mark Christopher Auto Center - Service Center

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November 04, 2022

I have used MC service for my cars in the past, Camaro-Escalade-CTS-V.. I trust the service dept to do a good job, plus I really appreciate Nobu, handling the work on my cars, he always keeps me More

by robertseals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Nov 07, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2022

I was there for 3 repairs. Uplifting rear bumper took 4 days. Plastic part fell off from one of the seats and it broken. You guys just pull the same part back on and it fall ag More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Nov 08, 2022 -

Mark Christopher Auto Center responded

Matt, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2022

good job mechanics and sales rep on special mr gilberto my respect to this sales rep thanks gilbert to answer my question 👍👍 More

by alejaene18
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Nov 08, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2022

Had an oil change, after the oil change and receiving my car, my check engine light came on and I check under the hood and my engine bay is covered in oil. This is not ok. More

by cjones8204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo,
Nov 08, 2022 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

November 03, 2022

Professional service department. Friendly staff and facilities are clean. I would recommend this dealership to family and friends. More

by MTORREZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 07, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2022

Check in was ok. I had an 8am appt, but told the clerk i would drop off thinking it should only be a few hours since I had an appt. and also because the website offer More

by wiskieac8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 04, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2022

Great service, no issues at all. I will continue to bring my work vehicle here. More

by Zbaldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fletes, service dept.
Nov 04, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2022

Mark Christopher Chevy continues to do great work and always makes everything so easy. Again, I will definitely be coming back again. Thank you for the great service. More

by ringer922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Nov 03, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2022

They were nice and courteous and the service was fast, the waiting area was very clean and mice More

by Nick.Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2022

My service writer Julie was absolutely on top of every point of my vehicle and keep me informed very well very satisfied with my service More

by XMHEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 03, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words. We are very happy to hear that Julie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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