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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,232 Reviews

6,232 Reviews of Mark Christopher Auto Center - Service Center

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November 02, 2022

Great service, no issues at all. I will continue to bring my work vehicle here. More

by Zbaldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fletes, service dept.
Nov 04, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2022

My service writer Julie was absolutely on top of every point of my vehicle and keep me informed very well very satisfied with my service More

by XMHEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 03, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words. We are very happy to hear that Julie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2022

Nobu and Jeff are the best! They have been my go to service representatives for the past 15 years! Got me in and out without any problems and got everything covered under warran More

by GEORGELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Matt Torres
Nov 03, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2022

I was very pleased with the service. They explained what needed to be done and I was please with service. A little long on wait time. But that can’t be helped. More

by BDancause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 02, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2022

Dropped my truck off for a service and Juan took care of it in a very timely manner. He kept me informed the whole way and I had zero issues. Thanks. More

by williamsbyph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fuentez
Nov 03, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2022

I always get my car service here. The staff members are very polite and friendly. More

by bennymiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 01, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2022

Excellent customer service. Jackie was on top of everything keeping me posted on vehicle diagnostic results and cost. My car was repaired and ready to go in 3 days. More

by extremeirene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 01, 2022 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2022

Service representatives were all peasant & friendly. Service was prompt and effective. Waiting room was clean. More

by Gammamita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray service dept
Nov 01, 2022 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2022

Left two voicemails at direct number for manager as I requested his name and phone number, but no response. More

by VIVIVEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3 male in retail store at your dealership
Nov 01, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2022

People who works there are not friendly and not rude but it’s one of those places where you can feel they don’t want to be there. If you want to see the difference, go to a Toyota service dealership. Why do More

by mchazaro2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names
Nov 01, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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