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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,240 Reviews
Call Service Center (909) 906-6156

6,240 Reviews of Mark Christopher Auto Center - Service Center

Sort by
October 26, 2022

After several days of having my car and driving a technician in it to show him the problem, it was finally fixed!! More

by ELISA.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2022

Mark Christopher Chevrolet is very organized and very helpful when it comes to purchasing a vehicle More

by KEVINRODRIGUEZ213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
Oct 28, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 24, 2022

Amazing Service and Greetings from AVO in taking care of customers. He is attentive, listening and knowledgeable of the services here. More

by ARBARRETT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AVO
Report | Print
Oct 26, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2022

Very bad wasn’t satisfied with my car wasn’t helped to get a rental More

by FERNANDO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 26, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2022

Great service had my truck ready before I knew it couldn't of asked for a more professional and welcoming environment big thanks to Avo to taking care of me More

by AZARFOMARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
Report | Print
Oct 26, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2022

Very satisfied. Jackie was very helpful and also helped arranged a car rental for us. More

by JEWELL.FORD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Oct 26, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words. We are very happy to hear that Jackie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2022

Awesome service, for sure I’ll be back Thank you very much. I will let my family know to go there. More

by ninojoe66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Report | Print
Oct 25, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2022

The service center was the issue. Caddilliac had the wrong information on the car and they charged us for keys they made wrong. We got charged for 2 sets but only left with 1 working More

by Wonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo
Report | Print
Oct 25, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2022

Service writer did not write down customer would like to wait and not listen. Costumer was waiting and service writer did not notify me oil change was done after 4 hours. Dealer need to re train service wri More

by winteria1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darío Gómez
Report | Print
Oct 25, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2022

Excellent service, great service writer. Jackie did everything possible to expedite parts delivery. Highly recommended. More

by PapaJefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie , Matt Torres
Report | Print
Nov 22, 2022 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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