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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,220 Reviews
Call Service Center (909) 906-6156

6,220 Reviews of Mark Christopher Auto Center - Service Center

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September 30, 2022

Been coming here for 20yrs never had a problem excellent service. They always complete the job when promised More

by rvenegas454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Oct 04, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Thank you for being a loyal customer! We really appreciate your business. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2022

I’m not happy with my last service at this facility. One of the issues I brought my vehicle in for still exist. I was told it will be looked into and fixed and that didn’t happen. More

by PATRICELOU6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
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Oct 04, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2022

Vehicle service checking Is fast/easy Service Rep courteous Vechcle was complete by given estimated time. More

by RGARCIA523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky/ Advisor
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Oct 04, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2022

Friendly staff, quick turnaround. Knowledgeable mechanic. Loaner car was great, would trust them with all my rrpairs More

by T.VONDERAHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Oct 04, 2022 -

Mark Christopher Auto Center responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mark Christopher Auto Center, we value our customers and we look forward to seeing you down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2022

I have been with mark christopher for many years and they have never fail thank you More

by THOMASEARLHEATH3536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Sep 30, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2022

Check in was quick even though there were several cars in line. Took my truck in for a recall. Truck was ready in a couple of hours. Staff very nice and helpful. More

by Jpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 03, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2022

Quick and efficient. Very prompt communication and helpful. Great staff during pickup. Appreciates it. Thank you! More

by juliel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 03, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2022

It's been repaired twice, and the ambient light is still not repaired The service staff is very good, but I don't understand why one of our atmosphere lights still has problems after being repaired twice More

by ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nubu
Report | Print
Sep 30, 2022 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 30, 2022 -

ivan responded

But in fact it is not fixed, the problem of two repetitions has not changed, I don't know why

September 28, 2022

Julie my service advisor was very professional and courteous. I’d definitely recommend her to anyone. More

by DomVee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Sep 30, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words. We are very happy to hear that Julie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2022

Service was great. When I came to pick up my car they has it waiting out front. More

by holdenbill93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric silva
Report | Print
Sep 30, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Oct 01, 2022 -

holdenbill93 responded

Thanks

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