Mark Christopher Auto Center - Service Center

Had a recall done here. Master window switch went out tech replaced the part switched didn’t work. They called me wanted $175.00 to diagnose the issue. I declined the off Master window switch went out tech replaced the part switched didn’t work. They called me wanted $175.00 to diagnose the issue. I declined the offer and checked the fuse being an electric issue. Fuse was bad replaced it and everything was fine. Fuse cost $3.50 at O’Reilly. Point Is either the tech was incompetent and didn’t know the fuse popped or this was a easy way to get $175.00. Either way over $3.50 they got this poor review. More

Worse service ever. Cesar cardenas should be fired. Does not care about customers or his job Cesar cardenas should be fired. Does not care about customers or his job More

Horrible service. I took off work to come take my car in because it kept shutting off while driving. I came in around lunch time. And I was told I would need to leave I took off work to come take my car in because it kept shutting off while driving. I came in around lunch time. And I was told I would need to leave it over night because they wouldn’t have enough time, and I could understand that because the day was half over. I couldn’t do that so I asked what time I could bring it in to make sure it was looked at the same day. I took ANOTHER day off of work, and got to the dealership before it even opened. I was the 3rd car there. I left my car, and took an Uber home. And I received a call around 3:30, that they didn’t get a chance to look at the car, and I would need you to leave my car over night. Irritated, I took my Uber back to the dealership to get my car. They didn’t even look at my car, at all. And it was left there ALL day. I took my car to Walmart. They tested the battery in 1 minute and say the battery went bad. 1. Minute. I understand being busy. But your employees put ZERO effort in. I missed 2 days of work, and paid for pointless Ubers because your employees didn’t do a job that took less than a couple minutes to figure out. Do better. You’re letting Walmart do a better job. More

Very knowledgeable, customer service is above and beyond their regular duties with their customers from the estimators to management. their regular duties with their customers from the estimators to management. More

Good work, clean facility, friendly personnel. Job performance in timely manner and with professional disposition. Job performance in timely manner and with professional disposition. More

Great and ease drop off. Fast service had a recap done in under 4 hours Fast service had a recap done in under 4 hours More

Avo, I the reason I go back to Mark Christopher he Keeps me updated on my Truck. Just Glad he is there. me updated on my Truck. Just Glad he is there. More

Good service, getting my warranty taking care of. Hope to have my issue resolved soon Hope to have my issue resolved soon More

Julie is an amazing service advisor! Always happy and positive to help you out! She answered all of my questions and helped me get my car fixed fast! Always happy and positive to help you out! She answered all of my questions and helped me get my car fixed fast! More

They did a great job with my truck. They were fast and super helpful through the whole process They were fast and super helpful through the whole process More