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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews
Call Service Center (909) 906-6156

6,217 Reviews of Mark Christopher Auto Center - Service Center

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September 21, 2022

The Service department is great and Jackie is a top notch advisor who is very nice to work with! More

by lorettah5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Report | Print
Sep 23, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2022

Rico and others provided excellent service! Waiting area was clean. Great to get a cup of coffee while waiting. I really appreciated my car getting washed after being serviced. Thank you! More

by TEVANSCARTHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico
Report | Print
Sep 23, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2022

Great customer service and very friendly atmosphere. Mechanics are very professional in completing the work needed. More

by derekg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Sep 23, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2022

They always take care of you and get the job done right the first time More

by kennymac02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2022

Nabu takes good care of me at service time. along with all the service mechanics. Well done! More

by henry.boethling
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2022

Wonderful customer service. Very quick response time. Courteous service department and sales team. Very happy. More

by Tammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Sep 22, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2022

Do not go with Rey Peters it was my worst experience with him and he didn’t have my car ready as promised and he didn’t seem to know what he was doing. More

by Don’t
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rey Peters
Report | Print
Sep 22, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2022

I was told to buy something I did not need my problem still persist. Very disappointed with the technician and the service adviser More

by molina.gabriel34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo Injian
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Sep 20, 2022 -

molina.gabriel34 responded

I was convinced/tricked into buying something I did not need for my vehicle. The problem still persist even after paying almost $4k. Very disappointed with the technician and especially the service advisor.

September 19, 2022

Very good service. I always work with Ray Peters who is very customer service oriented. He is very attentive and makes sure all my requests are met. He needs a go More

by Gkbridgham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Report | Print
Sep 19, 2022 -

Gkbridgham responded

Excellent service

September 19, 2022

Very disappointed in our service. Spent a lot of money on a new vehicle warranty to learn our issue was not covered. Have referred people to buy vehicles from your dealership and have More

by Kingdenise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo
Report | Print
Sep 22, 2022 -

Mark Christopher Auto Center responded

Kingdenise, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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