Mark Christopher Auto Center - Service Center
Ontario, CA
6,265 Reviews of Mark Christopher Auto Center - Service Center
Jeff Rizzi and the Mark Christopher Team always take care of me and that's why I go to this dealership for my maintenance needs rather than the closer (and my car club sponsor) Rotolo. of me and that's why I go to this dealership for my maintenance needs rather than the closer (and my car club sponsor) Rotolo. More
Chevy parts availability is terrible! Took 6 weeks for a replacement DPF and no rental car available makes this repair unsatisfactory and very unprofessional of Chevrolet! Took 6 weeks for a replacement DPF and no rental car available makes this repair unsatisfactory and very unprofessional of Chevrolet! More
They made me change the oil, change the fuel filter, but they did not remove the service light. and when I asked for information in the parts department, the person who was on the computer treated me very they did not remove the service light. and when I asked for information in the parts department, the person who was on the computer treated me very badly More
Had an appointment for Friday morning for a oil change and fuel filter, took 3 and a half hours to do, as I was quoted about 2 hours. What’s the point on making an appointment? It seems like I had no prio and fuel filter, took 3 and a half hours to do, as I was quoted about 2 hours. What’s the point on making an appointment? It seems like I had no priority over walk ins. That’s a crazy amount of time for basic maintenance More
They performed an unnecessary repair that I explicitly said NOT to do, and then charged me for it. I had to complain to get them to take the charge off. This was so seedy and made me wonder if they’ve bee said NOT to do, and then charged me for it. I had to complain to get them to take the charge off. This was so seedy and made me wonder if they’ve been doing sneaky stuff like this all along. How many times have I been charged for things I didn’t need? More
I had an AWFUL experience at Mark Christoper. My truck was there for OVER a month and they still weren't able to get it fixed. Half of my calls went unanswered and no one could ever tell me what My truck was there for OVER a month and they still weren't able to get it fixed. Half of my calls went unanswered and no one could ever tell me what was actually going on with my truck. I finally got sick of waiting and went and picked up my truck only to see that they had left my windows down the last time they parked it. With all the construction in the area and the random rain we have had recently, the inside of my truck was disgusting. The only thing I was told was "oops, sorry about that". This was the last time I will ever take my truck to Mark Christopher, as again, it was an AWFUL experience. More
Very courteous, good service, good communication, good waiting room, good variety of snacks and drinks! waiting room, good variety of snacks and drinks! More