Mark Christopher Auto Center - Service Center

Good service. My car was fixed in a week! They honored warranty regardless if you bought the car there or not. Not like other. My car was fixed in a week! They honored warranty regardless if you bought the car there or not. Not like other. More

This review Is definitely not a regular review, I wanna make sure you all understand the word CARING, after I initially purchased my 2017 Escalade I had some cocerns with drivability, took it Buena Park Ca make sure you all understand the word CARING, after I initially purchased my 2017 Escalade I had some cocerns with drivability, took it Buena Park Cadillac couldn’t find anything, took it to Pasadena Symes Cadillac couldn’t find anything, took it to Covina Crestview Cadillac couldn’t find anything, then decided to take it to Mark Christopher Cadillac in Ontario close to where my brother lives!! Wow, what a customer service, right off at arrival, my service advisor was, well is as I will be returning and will ask for Mr. Dario, he was very thoughtful, complete and informative, and to the main part, they did fix my issue, transmisión problem ( Torque converter ) gotta love it, someone was paying attention to details, and really cares for guests… just thought you all want to know, lastly…. I’m not a nearby Ontario resident but I tell you it was worth the drive ! More

They kept the car for a long time and the car is still not fixed not fixed More

Friendly staff, quick turnaround. Knowledgeable mechanic. Loaner car was great, would trust them with all my rrpairs Knowledgeable mechanic. Loaner car was great, would trust them with all my rrpairs More

Been coming here for 20yrs never had a problem excellent service. They always complete the job when promised service. They always complete the job when promised More

I’m not happy with my last service at this facility. One of the issues I brought my vehicle in for still exist. I was told it will be looked into and fixed and that didn’t happen. One of the issues I brought my vehicle in for still exist. I was told it will be looked into and fixed and that didn’t happen. More

Vehicle service checking Is fast/easy Service Rep courteous Vechcle was complete by given estimated time. courteous Vechcle was complete by given estimated time. More

Took my Denali in for brakes, was told no brake pads in stock. "Maybe try taking it to Pep Boys!" I called 3 other dealers they had brakes in stock. It took 3 days to bring in brake pads. Took a total of 4 stock. "Maybe try taking it to Pep Boys!" I called 3 other dealers they had brakes in stock. It took 3 days to bring in brake pads. Took a total of 4 days for a oil change and front brakes replace. Cant believe they told me to go to Pep Boys for brakes. More

Best service I have experienced in a long time. Service consultant,Julie Escobar, was the best. Service consultant,Julie Escobar, was the best. More

Check in was quick even though there were several cars in line. Took my truck in for a recall. Truck was ready in a couple of hours. Staff very nice and helpful. line. Took my truck in for a recall. Truck was ready in a couple of hours. Staff very nice and helpful. More