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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews

6,217 Reviews of Mark Christopher Auto Center - Service Center

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September 13, 2022

You did a fantastic job in finding a problem my problem is I didn’t buy the right auto warranty Service so I could not have you guys complete it but with your comments and help that the company that I boug More

by Arturorev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Sep 15, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 13, 2022

Amazing service and follow up. Not once did I have to reach out to find out what was going on with my vehicle service. I plan to recommend Mark Christopher to everyone needing a se More

by JUSTIN@JUSTINTIME.TV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie was 1st class!, Matt Torres
Sep 15, 2022 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2022

Discovered the issues with my truck. Fixed all the problems with my truck. Excellent service More

by Pedro_Rea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo
Sep 13, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 10, 2022

started coming to this dealer to get my truck service and everybody is very helpful More

by joseraigoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Sep 13, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 10, 2022

Even with supply chain issues, MCChevrolet brought my car in a timely and professional manner saving me money More

by Robertking1160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 13, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 10, 2022

The mechanics don't know how to fix the issues and they got grease all over my white leather seats. I can send pictures if you want to see. More

by Susieqtheclown
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar
Sep 13, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. Please contact me at your earliest convenience, my direct line is 909-975-3932. Thank you Jeff Rizzi

September 08, 2022

Made appointment, service wait time from when i gave keys to when I received vehicle was 3 hours for first service on my new truck. More

by Yeisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar
Sep 13, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review, Yeisen. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2022

Rep was helpful and easy to work with. Takes a long time to drop off and pick up still lots of waiting. but my car is running smoothly!!!! More

by SANNERFAMILYHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2022

My appointment was at 10am It took 2 hours to take my vehicle in for an oil change. I asked what good is an appointment for? The service tech told me it just guarantees me a spot not a specific time. My More

by 2sonsmarines
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 07, 2022 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2022

Love the service also get truck buying experience. Competition has nothing on them. Only dealer I go too. More

by mike1usc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 08, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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