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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,259 Reviews

6,259 Reviews of Mark Christopher Auto Center - Service Center

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August 19, 2022

Julie was great to work with, everything seemed good with the repair so far thanks mike More

by mark Chrispher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 23, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2022

Everything went great so glad to be able to get a oil change. Other dealership just couldn't handle evening appointments. More

by 😁mjs2nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2022

Thank you for the great service. Nobu was an excellent service provider. I will be returning for my next car service. More

by Diamonangl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 22, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2022

Love being able to take my Acadia here for service. Set up, parts store, customer service are all really great. The not so great...waiting in service line for over 20 minutes before contact with a s More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 22, 2022 -

Mark Christopher Auto Center responded

Chris, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2022

Arrived 7am. Was not helped till 8:30. Only oil change service. At noon name still not called. Finally asked And was told “oh it’s done, we called your name and y More

by Klatch Coffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mark Christopher Auto Center responded

Klatch, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2022

Get customer service always given when I bring my car to the dealership. No complaints this time around More

by Tnezzy05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 18, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2022

Exceptional Service and Jackie in Ontatio is great just need my headlights fixed that’s not covered and had defects when I purchased the car More

by Lindalynch0922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lit guy that was on duty durning my last visit was friendly and nice
Aug 19, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2022

Service went smooth, truck done by time promised, took about 15 min to get truck after paying. More

by mruzek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Aug 19, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2022

Went on a Saturday and it was closed. Very inconvenient when for someone who works Monday through Friday. My 2 year old GMC AT4 keeps making a horrible noise when traveling on the freeway More

by angelica_211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure of the managers name
Aug 22, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 15, 2022

The service team at Mark Christopher are top notch, they take care of the customers and ho over and beyond to make sure your vehicle is fixed right the first time More

by AREYES
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Aug 17, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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