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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,215 Reviews

6,215 Reviews of Mark Christopher Auto Center - Service Center

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August 01, 2022

Great quick service but l did want a quick look at my car making a knocking noise in the rear of my car. More

by Lindavidrios
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 03, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

My service representative was very friendly and helpful with my truck. I enjoyed the service. More

by Mawebb001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 02, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review Mawebb001! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

I took my car and they did service to it Plain and simple no issues Exactly what I expected Still don’t wash cars though More

by John mynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 02, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

Enjoyed the ease in setting up an appointment & courtesy of the service dept. Appreciated the updates. More

by CALDERON6766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvo
Aug 02, 2022 -

Mark Christopher Auto Center responded

CALDERON6766, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

This dealer and it’s staff continues to provide exceptional service. Polite, friendly and efficient. More

by cheri.giltner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 02, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

Service was great thoughtful my service advisor was prompt and kind recommend dealer for any work More

by CRAZYCUBANO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 02, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

I would always come back to Mark Christopher Chevrolet because they’ve always taken care of me this visit wasn’t so good I waited for an oil change only for 3 hours Don’t let one visit ruin your thought p More

by RSPENCER52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review, RSPENCER52. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2022

It was good didn’t wait to long and they fixed the problem so I’m satisfied More

by chrischopper57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Mark Christopher Auto Center responded

chrischopper57, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2022

It’s an absolutely great dealership, professional service, friendly staff, spotless buildings and restrooms. A wonderful dealership it is! More

by FRANCIS1699AARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 02, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2022

They are some things that the leader could’ve done better and me not have tell them about it. More

by REDHOTSPIDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy
Aug 02, 2022 -

Mark Christopher Auto Center responded

REDHOTSPIDERS, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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