Mark Christopher Auto Center - Service Center
Ontario, CA
6,215 Reviews of Mark Christopher Auto Center - Service Center
I was promised my car would be done by 6pm and come to find out this department closes at 5pm . No one contacted me on updates about my vehicle, they kept me in the dark and when I called that was when I find out this department closes at 5pm . No one contacted me on updates about my vehicle, they kept me in the dark and when I called that was when I was informed my vehicle would not be done and they were closed . I would be ashamed to have my team reflect me this way . I am truly disgusted that I could not even get in contact with anyone in charge . I left with no car , no rental and no estimated time it would be completed. Some one should have notified me to atleast give me a rental. They closed on purpose and left so that they wouldn’t have to deal with their mistakes. I would be embarrassed to run a department like this . More
Professional, courteous, and efficient. My car us running like a champ. Would recommend my friends and family for sure. My car us running like a champ. Would recommend my friends and family for sure. More
I have been a customer for last 3 years and they gave always been professional and caring toward my truck's care. always been professional and caring toward my truck's care. More
Ray Peters is an excellent service advisor and I really appreciated the time he took with us. Outstanding customer service and communication. He is a man of his word and this dealer definitely benefits fro appreciated the time he took with us. Outstanding customer service and communication. He is a man of his word and this dealer definitely benefits from having him with them. I gave 4 stars only because of an issue with a technician but next time it will definitely be 5 stars. More
Took my brand new truck in to fix a sensor. They had my truck for 2.5days without it being fixed. They said they had to get the part in and would call me back. It’s been 3 weeks and I haven’t h They had my truck for 2.5days without it being fixed. They said they had to get the part in and would call me back. It’s been 3 weeks and I haven’t heard anything back. Pretty disappointed. More