Mark Christopher Auto Center - Service Center
Ontario, CA
6,214 Reviews of Mark Christopher Auto Center - Service Center
Very nice people all around. I would take my car to this dealer without hesitation. They were helpful from beginning to end. I would take my car to this dealer without hesitation. They were helpful from beginning to end. More
Always good service. I sent my son for me and was surprised the tire rotation was not included in the oil change service. I bought my tires at America's Tire and would h I sent my son for me and was surprised the tire rotation was not included in the oil change service. I bought my tires at America's Tire and would have had the rotation completed there if I had known this in advance. I do only go to this Chevy dealer for the great service they provide and have since 2002 for all my Chevy's. More
Took too long for oil change (2. 5hrs). Walked past 3 representatives before someone offered to help me(0730). New truck should have been washed, offered at least. Ray was friendly 5hrs). Walked past 3 representatives before someone offered to help me(0730). New truck should have been washed, offered at least. Ray was friendly but didn’t update me why it was taking so long. When I checked out, the girl didn’t provide my key then I had to walk back and ask. Not very good service. Probably will purchase my next vehicle elsewhere. Btw I paid almost 55 k cash. Not happy with service. More
My service representative,Julie E. , was AMAZING! She answered all of my questions , explained everything in terms I could understand, kept me updated throughout the day and returned m , was AMAZING! She answered all of my questions , explained everything in terms I could understand, kept me updated throughout the day and returned my calls promptly. She is the epitome of excellent customer service . Thank you Julie! More
Very friendly service and very knowledgeable associates, happy to help when needed slow to return vehicle. happy to help when needed slow to return vehicle. More
Poor communication on when vehicle was ready. No ride offered while most Cadillac dealerships offer loaner, vehicle pickup, or at least an Uber ride. Nothing here. Once I went to pick up vehic No ride offered while most Cadillac dealerships offer loaner, vehicle pickup, or at least an Uber ride. Nothing here. Once I went to pick up vehicle I waited 15 minutes even though my vehicle had been done for hours. More
Service was quick and brought my car when finished, will come back for next service come back for next service More