Mark Christopher Auto Center - Service Center

Ray Peters is an excellent service advisor and I really appreciated the time he took with us. Outstanding customer service and communication. He is a man of his word and this dealer definitely benefits fro appreciated the time he took with us. Outstanding customer service and communication. He is a man of his word and this dealer definitely benefits from having him with them. I gave 4 stars only because of an issue with a technician but next time it will definitely be 5 stars. More

The service was done very quickly. I did have to wait over 20 minutes after paying. They said the car was being washed. I would have preferred that they called me once the car was tota I did have to wait over 20 minutes after paying. They said the car was being washed. I would have preferred that they called me once the car was totally ready to go. Other then that it was an overall good experience. More

Ray James made my first visit at Mark Christopher a good experience. He keeps you on top of the process, and follows through on his commitments. I’ll be back!! experience. He keeps you on top of the process, and follows through on his commitments. I’ll be back!! More

Very nice, was threw in a timely manner, made recommendation what need to be done to my car recommendation what need to be done to my car More

Everything was great. My service advisor Nobu was very helpful. I was in and out in just over an hour My service advisor Nobu was very helpful. I was in and out in just over an hour More

Close to my house, parts back ordered, hope they can get them soon. Need my car. them soon. Need my car. More

Staff is friendly, courteous and always willing to help. I enjoy having my vehicle serviced at Mark Christopher. I enjoy having my vehicle serviced at Mark Christopher. More

My car is very very important to me and my well being they did a great job. they did a great job. More

The wait to check in was short and I’m sure they completed my oil change competently. However, the customer service was lacking. I felt rushed and was repeatedly cut off when trying to ask questions completed my oil change competently. However, the customer service was lacking. I felt rushed and was repeatedly cut off when trying to ask questions. I asked for a car wash and was told it was down, so I asked if they could wash it if it came back up. His reply was “well it probably won’t come up”. Well okay then. I asked if I could have a reminder sticker put on my windshield, that wasn’t done. When I asked about that, his reply was “just count 5,000 miles from the current odometer reading.” Lol ok. Did the job get done? Yes. It took 2.5 hours for a simple oil change. Did I leave there raving about the service I received? Absolutely not. Will I be back? Probably, just will low expectations. More

Very happy with the warranty work just performed on my Cadillac. They provided a loaner while the work was being done which made this situation far less of an inconvenience. Cadillac. They provided a loaner while the work was being done which made this situation far less of an inconvenience. More