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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,282 Reviews

6,282 Reviews of Mark Christopher Auto Center - Service Center

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July 06, 2022

Mark Christopher Chevrolet, in my opinion, is the flagship dealership in the Inland Empire. Their service department is hands down the best. The service manager Jeff Rizzi always goes out of his way More

by OCNINERFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2022

Quick and easy great communication Caesar made the process very smooth will definitely come back More

by Nica17moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceaser
Jul 08, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 06, 2022

I went in for warranty work and the finished product looked worse than it did before I brought it in. More

by ccam1981
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric
Jul 11, 2022 -

Mark Christopher Auto Center responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2022

Had my chevy suburban service and they did an excellent job ben going there as of 2019 to have all my service work good people great job More

by Joe Parra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2022

The Service Rep that helped me that day 6/16/22 was EXCELLENT. He went above the call-of-duty and his customer service greatly appreciated, I will be back!! More

by JSAGE747
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Jul 07, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2022

My car is still leaking oil. This will be the fifth time I have filled out a customer service survey regarding the oil leak. I have also sent emails. I’m up in arms as to what More

by CAMERONANGELA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2022

Kept in communication the whole time, took a while to get the parts but they kept me up to date. More

by Seanarmstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2022

It took months to get the necessary part in, and having no transportation despite the car being under warranty was inconvenient, but once they got the part, the car was fixed quickly. More

by DIVAWANNABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2022

I was checked in quickly and on time, greeting promptly while I waited for checknin More

by Casi463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darris
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2022

Prompt courteous attention. Job done quickly and correctly. Have been her before. Always the same level of service More

by debbiek29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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