Mark Christopher Auto Center - Service Center

It took 20 minutes for someone to greet me. After my car was finished, nobody called to notify me. When I called to ask for an update, I was told I had 10 minutes to pick up my car and that if After my car was finished, nobody called to notify me. When I called to ask for an update, I was told I had 10 minutes to pick up my car and that if I didn’t make it by 5, the employees would walk out the door. Only after explaining that nobody had called to let me know that my car was ready did the employee begrudgingly say that he would ask someone to wait for me. Thank you Eric for waiting for me. After I was given my keys, it took another ten minutes for someone to acknowledge that I was still waiting for my car. I don’t know the gentleman’s name who saw me outside, but thank you. The mechanic who delivered my car was also great. The service to the car was up to par, but the communication and customer service could certainly use a tune up. More

I went in for an oil change and the work was not completed. Very disappointing completed. Very disappointing More

Vehicles are usually serviced and repaired well. Appointments get you checked in quickly. Picking up the vehicle is slow with a long wait for your vehicle Appointments get you checked in quickly. Picking up the vehicle is slow with a long wait for your vehicle More

I recently had an oil change at this dealership and was pretty satisfied. I made an appointment but this doesn’t seem to speed the service in any way. My car was completed in the two hours they predicted, pretty satisfied. I made an appointment but this doesn’t seem to speed the service in any way. My car was completed in the two hours they predicted, so I was happy that I didn’t have to spend the whole day there like I have in the past. All of the customer service personnel were pleasant and courteous. . More

I had. 7 am appointment was checked in promptly but saw cars. That arrived after 7am going for service ahead off me??? The service asked and I noted I wou 7 am appointment was checked in promptly but saw cars. That arrived after 7am going for service ahead off me??? The service asked and I noted I would be waiting More

Even thought the line was incredibly long, the staff was extremely apologetic and worked as fast as possible. extremely apologetic and worked as fast as possible. More

Great Dealership, many others conveniently closer by but workmanship and attention to Detail are the reason I go there even for a Oil Change,Truck is always Detailed and sanitized and Service Department alw workmanship and attention to Detail are the reason I go there even for a Oil Change,Truck is always Detailed and sanitized and Service Department always knows who I am, my whole Family have purchased Autos from Mark Christopher and will continue to do so More

I was disappointed that my car was not washed. It was clean when I dropped it off, I spend $2,300 on the repairs. My wife just picked up her SUV from Honda for a $50 oil change and she received a It was clean when I dropped it off, I spend $2,300 on the repairs. My wife just picked up her SUV from Honda for a $50 oil change and she received a car wash. I had just paid to have it washed when I dropped it off and assumed it would be returned in similar condition? More

Started service at time scheduled, finished promptly and best of all I didn't have to wait for the car to be brought with my keys after I paid my bill. Right there on time. best of all I didn't have to wait for the car to be brought with my keys after I paid my bill. Right there on time. More

Ket me informed of my trucks issue. Was able to repair it in a timely manner. Was able to repair it in a timely manner. More