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Mark Christopher Auto Center - Service Center
Ontario, CA
6,199 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,199 Reviews of Mark Christopher Auto Center - Service Center
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April 28, 2022
Went in at 11:22am apparently they “lost the ticket” sat waited for 5HOURS for a routine oil change and tire rotation gross negligence they found a problem with a “hose” didn’t fix it they said we’ll keep a waited for 5HOURS for a routine oil change and tire rotation gross negligence they found a problem with a “hose” didn’t fix it they said we’ll keep an eye on it and fix next time if it’s a problem I will never return to this dealership for maintenance. On a previous visit for maintenance I had asked them to change the contact information they took my new information and obviously didn’t change anything because this visit all the information was exactly the same and they contacted the wrong number. 5 hours for an oil change More
by KEITHCASTRO2525
Verified CustomerEmployees Worked With
I really don’t know who’s to blame
April 28, 2022
Nobu very efficient , professional, friendly, and helpful service advisors. Great communication and excellent in keeping me informed by text and phone calls. service advisors. Great communication and excellent in keeping me informed by text and phone calls. More
by shelia.bobo2
Employees Worked With
Nobu five?? Service department
April 27, 2022
A great welcome from the Service Department. Outstanding servicing of my car. Outstanding all the way. Outstanding servicing of my car. Outstanding all the way. More
by nellomcnair277
Employees Worked With
April 26, 2022
Switchboard is a joke calling service you may or not get the department you are trying to reach and if you do no one answered just keep trying might take 6 or 8 calls and don’t expect a call back or any kin the department you are trying to reach and if you do no one answered just keep trying might take 6 or 8 calls and don’t expect a call back or any kind of update on your vehicle they are TOO BUSY and to BIG to be bothered More
by jamesmuniga
Employees Worked With
Matt Torres
April 24, 2022
Service advisors unorganized, backup on phone & in Bay, courtesy an after thought, surprised to see Waiting room NOT available courtesy an after thought, surprised to see Waiting room NOT available More
by Janice Baker
Employees Worked With
Ray.. @ drop off.., Julie (1st call on phone to set appt) then when I arrived to drop off Ray was looking for my info, seemed frustrated AFTER I told him I spoke to Julie initially
April 24, 2022
Cesar at service made my experiance at mark christopher the only experiance to never come back and service my truck there. the only experiance to never come back and service my truck there. More
by David perez
April 24, 2022
Excellent service, the wait was way less than what I expected. Very Happy with Service. expected. Very Happy with Service. More
by margie3332001
Employees Worked With
