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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,198 Reviews

6,198 Reviews of Mark Christopher Auto Center - Service Center

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April 15, 2022

First review in my entire life ! ! Can we agree that when a customer pays for a diagnosis at the current high rate it’s at that we at least should get a detailed report instead of Hal More

by cbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nubu
Apr 22, 2022 -

Mark Christopher Auto Center responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2022

It was good. And very fair. Time wise & good people. Your tech rep Eric Silva did what he said. Thanks More

by roosters96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric SILVA
Apr 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 15, 2022

Long time customer that always uses Mark Christopher Auto Center. Jeff Rizzi does a great job and always keeps demonstrates that he has the customer’s bed interests in mind. More

by ACTIVEFAMILY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 14, 2022

Great overall service! The prices are reasonable for a dealer and I never feel like they are pressuring me into doing/offering something else that is not absolutely necessa More

by Jeff C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 18, 2022 -

Mark Christopher Auto Center responded

Jeff C, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 14, 2022

Great customer service from the staff. Especially Juan Fletes for handling my claim with my insurance and making everything headache free. Thanks! More

by RUDYN19791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 18, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 13, 2022

Very good place to take your car to get it fix, already bought 4 cars there. More

by GEOHERNADEZ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Apr 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Apr 15, 2022 -

GEOHERNADEZ51 responded

Thank you

April 13, 2022

Long lines at Service entrance. No MPVI paperwork even though I requested it. Long wait for vehicle to be returned after finished. More

by mlkraybill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Apr 22, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 13, 2022

Always so nice n willing to help has much as they can n I am always Satisfied More

by yolanda200011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 15, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 13, 2022

Friendly, courteous, helpful, patient, knowledgeable, busy but yet approachable and genuine both service and sales employees. More

by rxygrl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Lopez, Matt Torres
Apr 15, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 12, 2022

Sold me a 50k car with a broken A/C l. I was naïve enough to believe them when they said I just needed to drive it more to get cold. They kept the car for three weeks and scratch the hood More

by AMARTINEZARTESIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Apr 22, 2022 -

Mark Christopher Auto Center responded

We appreciate hearing about your recent visit. Our priority here at Mark Christopher Auto Center is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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