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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,251 Reviews

6,251 Reviews of Mark Christopher Auto Center - Service Center

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April 09, 2022

Was pleased with service …but I called after my car was done to ask a question about the things they found wrong with my car. I called the girl that was assigned to me and she never called me back More

by patricia_raquel_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 12, 2022 -

Mark Christopher Auto Center responded

Patricia, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 09, 2022

I am always treated nicely by the people who I come in contact with during the servicing of my car. More

by garciaanam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Apr 12, 2022 -

Mark Christopher Auto Center responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 09, 2022

When I got there I was bounced around between service people. People that paid after me got car back before me. When I questioned the service I was brushed off by cashier. She was indifferent. Very poor More

by Grcmrth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Apr 22, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2022

They have great dreams very nice people and they took care of everything on my truck More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 12, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 08, 2022

The staff was Very friendly, prompt and knowledgeable. . Service was quick, easy, and affordable. I left very happy 😃 More

by Brntaxes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 11, 2022 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 08, 2022

MarkChristopher Chevrolet is the only dealership to which I will bring my Silverado for service or repair. Although TomBell Chevrolet is much closer, I had a very disappointing experience taking my truck the More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Apr 11, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 08, 2022

Service was performed on my CTS. I was expecting to pay a large amount but not that much. Good thing is Nobu gave me great customer service and advised me of my warranty on job perfo More

by snif823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 08, 2022 -

snif823 responded

Thank you for your service

April 08, 2022

Let’s take this review to the highest point. As always Nobu and the team of people performing services are always ready and qualified to handle anything given in their care! Takes all concerns More

by Lennyplay48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan, actually all of the sales stand tall
Apr 11, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 07, 2022

Helpful dealership great customer service. Overall it’s a awesome establishment and good cars friendly people More

by Arielsdaddy909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 11, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 07, 2022

Everyone was courteous. The waiting area was comfortable and clean. My car was kept clean from the service work. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 07, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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