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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,208 Reviews

6,208 Reviews of Mark Christopher Auto Center - Service Center

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March 09, 2022

Service was done on my vehicle in a timely fashion. The service staff there are very friends and willing to help anyone More

by AQUILLAHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

The dealership was pleasant the worker was pleasant Dario was pleasant to work with he kept me updated on everything I think him the weight was not bad the service was good the waiting area wasAlso pleasant More

by FRANKR5188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

Great service in a timely manner. Great customer service, very knowledgeable, thank you to the service department More

by CANDACERAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

Extremely long wait times. Even with an appointment. Waited 3hrs just for an oil change. More

by Bigred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

I received superior and professional service from Nobu. I had some special needs he accommodated seamlessly. Very happy with my experience! More

by Graymadylen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu, Service Dept.
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

Juan at Mark Christopher has always been amazing to work with. He is why we keep bringing our vehicles to the dealership More

by btadeo.159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

Julie and Jeff have provided amazing customer service and showed commitment to resolving the issues with my vehicle! I truly appreciate their professional demeanor and attention to my concerns More

by Viviana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie in Service Dep
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

Great services, great personnel knowledgeable and friendly nice customer area to wait and coffee. Told of any extra problems and the cost to repair or replace. More

by lrrpwildcat7@msn.com
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 09, 2022 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2022

Nobu is the best out there ! Wouldn’t goto anyone else ! Great service and friendly people . More

by Ruberta Resendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Domon , Matt Torres
Mar 10, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2022

Very polite, good communication, great service ! Work was done in a timely manner. We were very satisfied ! More

by Inournotme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 09, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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