Mark Christopher Auto Center - Service Center
Ontario, CA
6,248 Reviews of Mark Christopher Auto Center - Service Center
We called for 2 days to get an appointment. No one answers or returned our call. I had to call sales who always answer because you want to sell cars. I had to ask for the manager to get an appo No one answers or returned our call. I had to call sales who always answer because you want to sell cars. I had to ask for the manager to get an appointment. More
My vehicle had an issue to where it was towed into the dealership, my advisor in service Julie Escobar called me once my vehicle was there. She kept me updated about what was going on with my vehicle. Tha dealership, my advisor in service Julie Escobar called me once my vehicle was there. She kept me updated about what was going on with my vehicle. Thanks for your help Julie! More
Julie Escobar was very friendly and attentive. I wish I had more associates working for my company with her positive attitude and customer service skills. I wish I had more associates working for my company with her positive attitude and customer service skills. More
Brought my Cadillac in for service, made an appt. A week prior for 8 am Monday morning, Nobu got me in, and out In 90 mins, I waited in the waiting room.. got my window working properly. A week prior for 8 am Monday morning, Nobu got me in, and out In 90 mins, I waited in the waiting room.. got my window working properly. More
I had an appointment at 9:00am, I stood in front of my car for about 15 minutes everyone was busy and did acknowledge me, I had to ask 2-3 people if they can help me. Lastly, I waited almost 5 hours for car for about 15 minutes everyone was busy and did acknowledge me, I had to ask 2-3 people if they can help me. Lastly, I waited almost 5 hours for an oil change, there were issues with a recall and computer and I was in a rush to leave so I had no discussion about what was done with the vehicle. Overall just a bad experience. More
Very prompt and courteous. All questions answered in full.offered assistance when needed. Pleased with the visit. All questions answered in full.offered assistance when needed. Pleased with the visit. More
Service was done on my vehicle in a timely fashion. The service staff there are very friends and willing to help anyone The service staff there are very friends and willing to help anyone More