Mark Christopher Auto Center - Service Center

Cost was not explained adequately therefore I was surprised at the high cost. Service writer could have done better in that regard. surprised at the high cost. Service writer could have done better in that regard. More

Everyone was very nice, I appreciate that. And they had doughnuts and coffee. I wish it didn't take an hour and a half for just an oil change. They are very busy. And they had doughnuts and coffee. I wish it didn't take an hour and a half for just an oil change. They are very busy. More

Customer service was great I will recommend friends and family for services at this place family for services at this place More

The repair work was done quickly and accurately. The service rep was professional and very helpful. I had a question that he was not sure about. Within half an hour of leaving the facility he called The service rep was professional and very helpful. I had a question that he was not sure about. Within half an hour of leaving the facility he called me with an answer. Very impressive! His name is Juan Fletes. Outstanding! More

Very efficient with their personnel. I got there it was somewhat crowded however they handled it proficiently and got taken care of in a timely manner. I got there it was somewhat crowded however they handled it proficiently and got taken care of in a timely manner. More

They work fast kind and have been very helpful, blessings to them, and the customer service areas are peaceful as well to them, and the customer service areas are peaceful as well More

Scrambled, disorganized and problematic! CoVid is not the issue here, pride in the job and the company is. I hope to see Caddilac and GM return to prominence but with this dealerships servi CoVid is not the issue here, pride in the job and the company is. I hope to see Caddilac and GM return to prominence but with this dealerships service department as an example it will need a lot of help and Thinking. More

Grateful I didn’t have to wait 3 hrs for oil change! Thank you! Eric was super efficient. Thank you! Eric was super efficient. More

Always pleased with the service at Mark Christopher's. They never fail on doing a great job. They never fail on doing a great job. More

The customer service unfortunately was rude. We came to Mark Christopher over Dutton Chevrolet and Moss Bro because we thought the customer service was going to be better. The representative wa We came to Mark Christopher over Dutton Chevrolet and Moss Bro because we thought the customer service was going to be better. The representative was rude and my husband pretty much walked out on her when she was assisting us. We had also asked for our oil to be changed and tires rotated via email communication. She confirmed that would be done. When we picked up the suv and left the lot we found that it was not done and she made no mention of it. Very disappointing and we most likely will never come here again. More