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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,225 Reviews
Call Service Center (909) 906-6156

6,225 Reviews of Mark Christopher Auto Center - Service Center

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February 12, 2022

Always pleased with the service I receive at Mark Christopher. Although they are extremely busy they take the time to show you matter. More

by Laureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 12, 2022

Unlike other Caddy dealerships (Buena Park) Dario @ Ontario did an A+ job ! Thank you so much!! More

by Adele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 12, 2022

Fast, friendly, and reasonably priced service. Always happy with the results at this dealership. Thank you. More

by zshah009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
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Feb 15, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with our team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 11, 2022

3rd time taking my truck for same problem but dealer says it’s normal and nothing is wrong when makes noise while driving and shakes so disappointing to have purchased my vehicle with this dealer and they ca More

by j.maclimon69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 17, 2022 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2022

Get it done right . Then you need to take it to Mark Christopher Chevrolet. Very nice place . More

by EDPEETE1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 11, 2022

Very good and very nice 👍 thanks for the good service and good people and save work More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 11, 2022

Juan was great. Very clean dealership. So happy I took my car there. Will come back too whenever my car needs service. Fast and broke down the cost for everything over the phone. Called all my numbers until More

by Amharetakis32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Mike Cagey, Matt Torres
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 10, 2022

Finished on time, experienced great customer service. Glad to see they're washing cars again. More

by JLESSENTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avio
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Feb 11, 2022 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 10, 2022

Got issues covered under warranty and even got my maintenance handled in a timely manner. Only complaint was no shuttle service. Makes things difficult when I gotta leave the vehicle for a few days. More

by jasontfranks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Feb 14, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 10, 2022

Worst customer service Bad AttitudeNever answers phones Worst customer service Bad Attitude Never answers phones Missing bolt on my tire. Horrible dealership More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ceasar
Report | Print
Feb 10, 2022 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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