Mark Christopher Auto Center - Service Center

Service department performed an excellent inspection. Erik in service department super friendly and professional. Communication through process of my cars service was awesome! Would highly recommend the Erik in service department super friendly and professional. Communication through process of my cars service was awesome! Would highly recommend their services to others. More

Good service, but hard to get in touch with to make an appointment on the phone appointment on the phone More

I have always been treated great and the repairs completed timely by the service team. Nobu has always been willing to listen to concerns and look into issues to fix them. completed timely by the service team. Nobu has always been willing to listen to concerns and look into issues to fix them. More

From start to finish have nothing but praise for every one I came in contact with one I came in contact with More

Service is always great when I go to Mark Christopher. They really take care of your there! They really take care of your there! More

Great service. Staff very friendly. Waiting room very clean. My vehicle was done in a timely manner. Thank you for the great service. clean. My vehicle was done in a timely manner. Thank you for the great service. More

Second time taking our car in for service, both times associates were not friendly. After purchasing a brand new suv here, we only received one free oil change, after being told something different. Cash associates were not friendly. After purchasing a brand new suv here, we only received one free oil change, after being told something different. Cashiers always nice More

Overpriced labor charges, service advisors that are not familiar or having knowledge with the fixes needing to be done on vehicles is unacceptable. Communication with the customer is key on details on work familiar or having knowledge with the fixes needing to be done on vehicles is unacceptable. Communication with the customer is key on details on work needed to be performed. More

Right off the bat the person checking me in was rude with me. I made an appointment at 12 I waited 4 hrs just for an oil change and tire rotation. The person checking me in never told me it was estimated 4 h me. I made an appointment at 12 I waited 4 hrs just for an oil change and tire rotation. The person checking me in never told me it was estimated 4 hrs if he told me that. Would left and came another time but the person checking me in made it seem like that was my fault smh. More

Dropped of my truck at 9am Monday morning for an oil change & warranty replacement of brake pads. Setvice Advisor called me at 4pm and said he needed to keep my truck until the next day. No problem. Ne change & warranty replacement of brake pads. Setvice Advisor called me at 4pm and said he needed to keep my truck until the next day. No problem. Never called me on Tuesday to give me a status report. I called on Wednesday morning. I was told truck would be done that day. No call, so I just showed up at 4pm. Service advisor Looked at computer and told me oil change is done, and they are working on the brakes right now.. wrong,, I showed him the vehicle locate function in the Chevrolet app. The truck was in the parking garage. He said they need to keep the truck overnight again for the brakes. No, I need to go to work. Took truck home. Looked at oil, it was not changed. Looked under the truck; same old filter. Took next day off work due to low oil life remaining and I don't want to be blamed for an engine issue from old oil if I drive jt all day. Came back to dealer, now on day 4. Service manager apologized for issues and said computer does NOT show oil change done. 4 hours later, free oil change and new brakes. Could have done it in my driveway in half the time. Sorry, won't be back. More