Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,259 Reviews
Call Service Center (909) 906-6156

6,259 Reviews of Mark Christopher Auto Center - Service Center

Sort by
January 29, 2022

This dealer provides exceptional service. I went to M.K. Smith in Chino and it was horrible they were rude and mean. This service department has class and made me feel token care of. Even when they were bus More

by Cindirella927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Report | Print
Feb 01, 2022 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2022

I will leave a review after my service is finished. Please charge my vehicle next time. More

by jeremy2009
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Worked with Jackie. She was great!
Report | Print
Feb 03, 2022 -

Mark Christopher Auto Center responded

Thank you for providing this feedback about your experience at Mark Christopher Auto Center. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2022

It was done in the estimated time ther said it would be done. It really was More

by VENOMS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 01, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2022

Unorganized when waiting in line. It’s not first come first serve. (Regardless if you have an appointment or not) More

by Santi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ceasar
Report | Print
Feb 03, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2022

Ray helped me out and he was great. I went in for an oil change. Thank you More

by ta2jessieisfab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Feb 01, 2022 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

Jackie is the best! She makes a process so easy and keeps me updated on my service. I really appreciate her and will keep coming back thanks to Jackie. More

by TERESA.GAFFANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Jan 31, 2022 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

Taking my Truck for service and set an appointment which was very easy and service was finished before time given. I would definitely go back to Mark Christopher Auto Center from now on!! Thanks!! More

by woods.timothy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Jan 31, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

I got stuck in California after attending a funeral. I took my vehicle in without an appointment. They found the problem quickly and I was on my way in a few hours and have not had a problem since. More

by davis.dawnandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Report | Print
Jan 27, 2022 -

davis.dawnandrea responded

Yep it's me

Jan 31, 2022 -

Mark Christopher Auto Center responded

Davis, thank you for your kind words about our team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Jan 31, 2022 -

davis.dawnandrea responded

It was my pleasure

January 27, 2022

Muy buen servicio, la persona que me atendio me trato muy bien, muy amable y explico bien todo More

by FERCHO.OCHOA.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar no recuerdo el last name
Report | Print
Jan 31, 2022 -

Mark Christopher Auto Center responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

Avo was great helpful and communicative helped me with what was needed and got my vehicle fixed and back to me I will continue to bring my vehicle to Mark Christoper More

by nhowell25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Jan 28, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
...
259
260
261
...
626