Mark Christopher Auto Center - Service Center
Ontario, CA
6,259 Reviews of Mark Christopher Auto Center - Service Center
Took my car in for a recall to replace the tire jack. After 45 days I called and asked if my jack ever came in. The said Yes. I bought the car in just to swap out the old car jack for the new car jack. After 45 days I called and asked if my jack ever came in. The said Yes. I bought the car in just to swap out the old car jack for the new car jack. I got there at 11:54 a.m. and never got my car back till 3:30 p.m. Had to wait in the lobby 3 and a half hours for a tire jack replacement that's ridiculous. I also overheard another customer in the lobby waiting saying that he brought his car in at 9:00 a.m. with an appointment and still hadn't received his car back and it was 2:00 p.m.. More
Customer service was great. Fast turnaround time. Good customer lounge area. Good selection of snacks customer lounge area. Good selection of snacks More
We took our vehicle to Mark Christopher Auto Center because the outside mirror on driver side was not working correctly. The problem was identified and the part to repair it was ordered. Two days later because the outside mirror on driver side was not working correctly. The problem was identified and the part to repair it was ordered. Two days later we returned with the vehicle to complete the repair.. Mr. Nubu was our service advisor and he was very helpful with his assistance through out this matter. More
Nobu was great keepme inform all the times service was Nobu was great keep me inform all the times service was efficient and fast in time Nobu was great keep me inform all the times service was efficient and fast in time More
I have always been treated great and the repairs completed timely by the service team. Nobu has always been willing to listen to concerns and look into issues to fix them. completed timely by the service team. Nobu has always been willing to listen to concerns and look into issues to fix them. More
Great service. Staff very friendly. Waiting room very clean. My vehicle was done in a timely manner. Thank you for the great service. clean. My vehicle was done in a timely manner. Thank you for the great service. More
Service is always great when I go to Mark Christopher. They really take care of your there! They really take care of your there! More
Service department performed an excellent inspection. Erik in service department super friendly and professional. Communication through process of my cars service was awesome! Would highly recommend the Erik in service department super friendly and professional. Communication through process of my cars service was awesome! Would highly recommend their services to others. More
From start to finish have nothing but praise for every one I came in contact with one I came in contact with More