Mark Christopher Auto Center - Service Center

The service was delayed, but my Service Advisor did an excellent job keeping me informed excellent job keeping me informed More

Mark Christopher Auto Center has always been a blessing.. great service. Not only with the car but with with personal accommodations. great service. Not only with the car but with with personal accommodations. More

Great service had new motor put in treated me with great respect. Also was able to get in for an earlier appointment. respect. Also was able to get in for an earlier appointment. More

Excellent service and and prices. Will be coming back to service my vehicle here in the future. service my vehicle here in the future. More

Hi, I bought my car there and really like it. I never had a problem with anyone before. But things have changed. First nobody answers the phone. The operator answer at first but when you are transferring to a problem with anyone before. But things have changed. First nobody answers the phone. The operator answer at first but when you are transferring to service, no one answers. I get a message for them to call me back but no one has ever call me back. The communication between service is not right. It’s a bit confusing, I had asked not for some service done and they still have did it and charge me. For instance, having my tires rotated, i said no to rotating my tires and they still did it. I feel like the service personnel is stressed, to much going on at once. However, you still should give them credit on try to give good customer service. More

Great customer service Nobu and Ray took care of my needs! I wouldn't take my Escalade anywhere else. needs! I wouldn't take my Escalade anywhere else. More

Everyone was so sweet in helping me with my car. They made sure I had a great car to drive while they were working on mine and were great at letting me know what was going on. Wouldn’t take my car anywhe made sure I had a great car to drive while they were working on mine and were great at letting me know what was going on. Wouldn’t take my car anywhere else (: More

Everything that I brought my vehicle in for I was told is not covered under warranty. I was told that the heater was not working due to wires rubbing together not sure why that would not be covered. Also my not covered under warranty. I was told that the heater was not working due to wires rubbing together not sure why that would not be covered. Also my lane detection is not working properly. I was told I would have to pay to fix it ?? Very dissatisfied with the service. I will not be coming back to your dealership and I am trying to sell the car. More

Great customer service & friendly staff - will recommend… … thanks Nobu for the help & guidance very much … thanks Nobu for the help & guidance very much More

Nobu, the gentleman that was my contact was top notch but the service it self was not. My truck went in on a Wednesday for a warranty issue with the windshield and I didn’t get my truck back till a week la the service it self was not. My truck went in on a Wednesday for a warranty issue with the windshield and I didn’t get my truck back till a week later. First, it took them a day to figure out what I knew all along which there was a leak on the seal for the windshield. The next day the windshield company didn’t show up until the truck me of the day to make the repair but they broke the windshield when removing it which I understand can happen when making the repair but maybe the job should not have been done until they had a replacement on hand. Which they did not so it took another 5 days to get the windshield. Once the windshield arrived the windshield people did not show up to install it till the following day Thursday. More