Mark Christopher Auto Center - Service Center
Ontario, CA
6,259 Reviews of Mark Christopher Auto Center - Service Center
Dropped off vehicle to have headlight assembly fixed (water Welles up inside of the assembly)There was also a recall on my vehicle so they were to look into fixing it as well. I was told that I would re (water Welles up inside of the assembly)There was also a recall on my vehicle so they were to look into fixing it as well. I was told that I would receive a call with diagnostic and estímale for my vehicle by 1:30pm which did not happen. Ended up calling twice for status update.but did not get one. Finally @ 3:45pm I received a call that the head light assembly was not in stock and was quoted an absurd cost for the assembly. Went to pick up my vehicle and the headlight assembly was never even touched (still had water inside of it) so how did you assertsin that a new assembly was needed? Horrible experience. I will be looking to take my business elsewhere. More
I took my truck in here to get an accessory added, and they did a recall fix also while I was there. Both took less time than expected and I’m very pleased with the results. they did a recall fix also while I was there. Both took less time than expected and I’m very pleased with the results. More
I have taken my car here since I bought it in 2015 and I love the fact that they’ve always been very consistent and very honest about my wait time! I know things are a little different now the waiting perio love the fact that they’ve always been very consistent and very honest about my wait time! I know things are a little different now the waiting periods but it’s still been a great experience More
Very happy with the service! Even on an extremely busy day I really appreciate how they take a proactive approach in keeping the customer happy. I definitely recommend! day I really appreciate how they take a proactive approach in keeping the customer happy. I definitely recommend! More
Not fixed. Waiting on parts. No call back even after I called during business hours and left VM asking for update and call back called during business hours and left VM asking for update and call back More
Jeff Rizzoli and Ray were outstanding in their attention and customer service! I will be back. and customer service! I will be back. More
Great service and very quick service. Check in and check out was very smooth and easy. out was very smooth and easy. More
Great dealership great service, courteous service agents and prompt service, backs up a bit in service line though. and prompt service, backs up a bit in service line though. More
Dealership has gone downhill big time! Won’t be returning! Made an appointment, had to wait, outrageous prices on minor services, attempted to charge for service that’s normally included as part of returning! Made an appointment, had to wait, outrageous prices on minor services, attempted to charge for service that’s normally included as part of another service, wouldn’t immediately honor a dealership emailed coupon, & had zero inventory to be able to test drive & purchase/lease a new vehicle! We’ll take our business elsewhere! ✌🏼MC! More