Mark Christopher Auto Center - Service Center

No one ever answers the phone for the service department, so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department and they’re unable to help with scheduling. Actually getting someone on the phone in order to schedule a service appointment is frustrating, takes way too long, and almost feels like a waste of time. It makes you want to drive to a whole other dealership, and I live down the street from Mark Christopher. If that doesn’t illustrate a realistic & constant frustration with the scheduling side, then I don’t know what will. I’ve even gone out of my way to drive to Riverside for the simple fact that they answer their phones, help with scheduling and then send text/email confirmations with the date and time. I hope someone reads this and takes it seriously. More

fast, efficient and cordial. If my vehicle was inspected, fixed and returned in a timely manner inspected, fixed and returned in a timely manner More

Great service . Nice employees parts department. Super Helpful . Thanks ps. Shipping department help out a lot thanks Helpful . Thanks ps. Shipping department help out a lot thanks More

I was pretty disappointed and pretty dissatisfied with the service I got, 3 1/2 wait for just for an oil change and I had an appointment, even people that got there after me left before me that's what ma the service I got, 3 1/2 wait for just for an oil change and I had an appointment, even people that got there after me left before me that's what made it even worse cause I was told no more than an hour wait... More

Was told my multiple services would take all day. It was done within 4 hours or so, THANKS!!! Really appreciate the speedy service. done within 4 hours or so, THANKS!!! Really appreciate the speedy service. More

I will not go back to get .y car repair ther this place is not honest. is not honest. More

Mark Christopher promised to have my vehicle ready in 2 days. They did not have it ready in 2 days. They had it ready in 5 hours. At a much lower price than was originally quoted. Vehicle runs like new and days. They did not have it ready in 2 days. They had it ready in 5 hours. At a much lower price than was originally quoted. Vehicle runs like new and I am very satisfied with my visit to this dealer. My personal attendant Cesar Cardenas was fabulous More

Knowledgeable service consultant, very helpful. I have been to this dealership for quite sometime for service on my car, and am satisfied with the job that they have done. been to this dealership for quite sometime for service on my car, and am satisfied with the job that they have done. More

The wait time was suppose to be 3 to 4 hours but I think it was less, which was nice on my part. it was less, which was nice on my part. More

They take too long to do a service they took 5 hours for oil change . for oil change . More