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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,200 Reviews
Call Service Center (909) 906-6156

6,200 Reviews of Mark Christopher Auto Center - Service Center

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October 22, 2021

Ray Peter’s is the Man Awesome Customer Service Great Ray Peter’s is the Man Awesome Customer Service Great Job Even got a free car wash More

by juelalvarado34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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Oct 26, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. We are pleased to hear that Ray was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

Always a pleasure to bring my truck here for service. Julie is always great in getting us in and out on time. More

by gamesoftware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

Service center is at the end of a cul-de-sac and nice and speedy More

by Marcheesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Oct 22, 2021 -

Mark Christopher Auto Center responded

Marcheesa thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

They are very friendly and took good care of my Terrain. I felt they were reasonable on their charges. I'm from Champaign Illinois and it was good to find a dependable dealership. More

by robert.barrett0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azon
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Oct 22, 2021 -

Mark Christopher Auto Center responded

Robert, thank you for taking the time and driving/traveling from Illinois to see the team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 21, 2021

Loved it, quality works and excellent people service. Nice waiting room with good snacks. I was very pleased with the service. More

by Virendia.burnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

Great service , it was fast greet info about all the work done to your car More

by ZUNIGACHOCOLATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

With Covid the service department had some set backs one being no rental cars thanks to my service manager he put me on a wait list and had me in and a rental available for me!!! I appreciate the service More

by Angchopperyager@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 21, 2021

It was a great experience. Although it was packed, the service was fast and the work was done well. More

by Ms. Divis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

Ms. Divis thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

That was my first time at the service center and everyone was helpful and friendly, great customer service. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

We appreciate your marvelous feedback, Melissa. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2021

Communication was poor, all via texts. Service department closed on Saturday. Service department closes at 5pm. Most people work until 5pm. Additional repairs discovered but not clearly explained (via text). More

by aq043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dealt with texts
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