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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,198 Reviews
Call Service Center (909) 906-6156

6,198 Reviews of Mark Christopher Auto Center - Service Center

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October 16, 2021

Good service long wait did not have the part that I needed for my car still waiting More

by PJ1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

The worst experience i ever had will never take my vehicle to a corporate mechanic again More

by Kymich3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
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Oct 18, 2021 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Didn't find issue, did not check tire pressure, did not wash car on two visits. More

by RUBENCONTRERAS525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Babu
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Juan was very helpful and car was fixed fast . I always feel welcome when I have to go in More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

Hi Gina and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Juan is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Mark Chris. Had my car for week I have been taking back to get it fixed for two after and it still is not fixed. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

Don, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

I have confident on this dealership after many years of servicing my cars. I recommend it. More

by Playa.mendoza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Very pleased after taking my truck here. The service was quick, very communicative, and got my truck back issue fixed in 2 days. More

by JKEEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik- Service
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Work was completed sooner then expected. Very friendly, very helpful, but Still waited 1 hr 45 mins for an oil change even tho I had made an appt. Never the less, I will still return for service. Highly re More

by Caliking156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Timely and professional services. Al personnel friendly and knowledgeable restrooms clean an sanitized. Services right the first time More

by SUNDANZ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

I love the dealership The only thing is I brought my car I love the dealership The only thing is I brought my car in on a Wednesday did not get it till late Thursday More

by iamworthy12x12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIE Escobar
Report | Print
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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