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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,198 Reviews

6,198 Reviews of Mark Christopher Auto Center - Service Center

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October 16, 2021

First of all, I would like to thank everyone for taking the time and listen to the customer problem they're having with their vehicle. The service that you provide is to help your vehicle to be 100 % bet More

by vale.duran.oner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for the five-star rating, Vale! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

First, even when I purchased the vehicle, I had to continually ask to get the dog hair removed from the back. I’ve waited three months for a part and was not provided a rental despite the risk of driv More

by BRIONAPERRYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Frank Villalobos, Kyle Carey, Tony Catalano, Gil Gonzalez, Matt Torres, DAS Admin
Oct 18, 2021 -

Mark Christopher Auto Center responded

Briona, thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

Quick service. Brought 21 Denali in for first service and was out of there in less than 2 hours. More

by Jbelt005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 16, 2021

For as big as the dealership is, it is amazingly personable with its service. Thankyou More

by DPHOLMES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 15, 2021

Excellent service and fast, very happy with the attentiveness of my service writer, will be back More

by pvhca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 15, 2021

They help you with all your issues and tell you what your car will need for the next time you are there. More

by connierivera557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 15, 2021

Nobu was thorough and efficient and always returned my calls. I highly reccomend Mark Christopher Chevrolet service. More

by soozclark1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 15, 2021

Very professional. They were very busy and got to everyone quickly. Got the work done early. More

by Sharla0202
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric in Service. Excellent.
Oct 18, 2021 -

Mark Christopher Auto Center responded

Sharla, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 15, 2021

The service team is fantastic! Ray and Matt Torres were great! Very professional and courteous. The service was completed quickly and accurately. I highly recommend the service department. More

by SJREEDY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service, Matt Torres
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 15, 2021

Eric worked hard to make sure I was satisfied before I left. I would refer a friend More

by edward.momtoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 18, 2021 -

Mark Christopher Auto Center responded

Thank you for your great review, Edward! We're glad to have Eric on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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