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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,246 Reviews
Call Service Center (909) 906-6156

6,246 Reviews of Mark Christopher Auto Center - Service Center

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October 21, 2021

They are very friendly and took good care of my Terrain. I felt they were reasonable on their charges. I'm from Champaign Illinois and it was good to find a dependable dealership. More

by robert.barrett0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azon
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

Robert, thank you for taking the time and driving/traveling from Illinois to see the team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 21, 2021

Service center is at the end of a cul-de-sac and nice and speedy More

by Marcheesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

Marcheesa thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

That was my first time at the service center and everyone was helpful and friendly, great customer service. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Oct 22, 2021 -

Mark Christopher Auto Center responded

We appreciate your marvelous feedback, Melissa. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

Great service , it was fast greet info about all the work done to your car More

by ZUNIGACHOCOLATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2021

Always a pleasure to bring my truck here for service. Julie is always great in getting us in and out on time. More

by gamesoftware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2021

Customer service is very helpful very professional, and Kept me informed with the progress that was going on with my vehicle repair More

by Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Service check in was prompt waiting area was clean and comfortable service agent was professional and welcoming. Truck service was complete sooner that estimated time. More

by JOEL44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Excellent service ! Especially Avo ! Excellent service , people, company , dealership and also parts Dept Ruben ..it’s just amazing More

by tedpunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo in service , Ruben in Parts , Vincenzo Catalano, Tony Catalano
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Oct 20, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

The service dept did not fix the problem again. Still have exhaust coming from vents inside the car. More

by gunnjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
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October 20, 2021

Excellent customer service. Everyone was very helpful and friendly. I had the brakes fixed and the oil changed and my car is running great! Thank you! More

by EMILIAH2000
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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