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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,247 Reviews
Call Service Center (909) 906-6156

6,247 Reviews of Mark Christopher Auto Center - Service Center

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October 02, 2021

We would not take our vehicles anywhere else. Ray Peters is fabulous and thanks for keeping everything sanitized. I watched numerous workers with spray bottles and wipes cleaning handles, rails e More

by MYSOXX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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Oct 04, 2021 -

Mark Christopher Auto Center responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2021

Quick service and clean work, was also helpful with free advice to what the clunk noise my vehicle was making when accelerated. More

by MARTINEZ777888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Oct 04, 2021 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Employees were courteous and welcoming. Service done in satisfactory time window and pick up was easy and quick. More

by lindatorrey68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo
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Oct 04, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Efisietes y profesionales se comunican en el cliente para tenernos al tanto de lo que pasa con nuestras carros More

by Juan Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Oct 04, 2021 -

Mark Christopher Auto Center responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Great service. Called me they said they would. Reasonable! I will recommend Mark Christopher cadillac. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 04, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

They were great checked everything Only small issue is They were great checked everything Only small issue is that they took a while to return my car and there was no place to sit while you wait More

by Laford371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Oct 04, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Promised appt for service was 8:10am. Was told 12 cars ahead of me. No go on service at4pm. Told to wait till next day. Left without any service. Disorganized que for checkin of cars. More

by Brkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Ho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Matt Torres
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Oct 05, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Great service from the front gat to driving out the driveway, but that’s all sway my experience with GM More

by POINTERM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Oct 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Always friendly and quick service. Never had a bad experience with these guys, very efficient and jobs done right. More

by B.BENITEZ101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
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Oct 04, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2021

Julie is amazing!!! She’s a queen!!! My boyfriend and I always go to her. More

by OMARJSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Sep 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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