Mark Christopher Auto Center - Service Center
Ontario, CA
6,200 Reviews of Mark Christopher Auto Center - Service Center
Wait time is extremely long. Customer service people tell you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my ve you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my vehicle for four days and didn’t have the parts to do the repairs. I had to get upset with Avo.. More
It’s a GM service center, does anyone actually like going lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. More
Friendly service, clean grounds and waiting area. Good selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible More
This service department is pretty bad. They take forever to complete tasks even with an appointment. They can’t figure out the problem the first time and they don’t leave your car in the condition it was be to complete tasks even with an appointment. They can’t figure out the problem the first time and they don’t leave your car in the condition it was before your appointment. More
The service department was impossible to reach by telephone. The vehicle was ready the next day but after driving it was clear the problem still existed. It was NOT fixed. What a waste of time. :( telephone. The vehicle was ready the next day but after driving it was clear the problem still existed. It was NOT fixed. What a waste of time. :( More
Ray is by far the reason why I’m going to continue to bring my vehicle to this dealership because he was patient, understanding, but extremely helpful in giving me the information I needed to resolve my bring my vehicle to this dealership because he was patient, understanding, but extremely helpful in giving me the information I needed to resolve my issue. He went above the call of duty because he ensured my vehicle will be fixed and that I was satisfied before I left the dealership More