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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,291 Reviews

6,291 Reviews of Mark Christopher Auto Center - Service Center

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October 03, 2021

My service tech was super nice and welcoming also the office lady was super on top of it my paper work wasn’t sent yet so she went and found my car pulled the paper work and had my car pulled right up. T More

by JENNCOVEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t see the names of who helped me and don’t recognize the names above
Oct 05, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2021

Quick service and clean work, was also helpful with free advice to what the clunk noise my vehicle was making when accelerated. More

by MARTINEZ777888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Oct 04, 2021 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2021

Mark Christopher never disappoints with it's service. The service people are very professional and curtious. The work done in a timely fashion. More

by toddbisgard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2021

Service would be better with a car wash and bringging back the shuttle service for clients. More

by CANOCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric was great
Oct 04, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2021

I really appreciate the customer service Dario Gomez gave but I was not offered a car wash like the other vehicles, after paying over $4k worth of parts and labor. My Vehicle is running awesome and no ove More

by mluna72.72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
October 02, 2021

We would not take our vehicles anywhere else. Ray Peters is fabulous and thanks for keeping everything sanitized. I watched numerous workers with spray bottles and wipes cleaning handles, rails e More

by MYSOXX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Oct 04, 2021 -

Mark Christopher Auto Center responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Great service. Called me they said they would. Reasonable! I will recommend Mark Christopher cadillac. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 04, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Employees were courteous and welcoming. Service done in satisfactory time window and pick up was easy and quick. More

by lindatorrey68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo
Oct 04, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

Efisietes y profesionales se comunican en el cliente para tenernos al tanto de lo que pasa con nuestras carros More

by Juan Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 04, 2021 -

Mark Christopher Auto Center responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2021

They were great checked everything Only small issue is They were great checked everything Only small issue is that they took a while to return my car and there was no place to sit while you wait More

by Laford371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 04, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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