Mark Christopher Auto Center - Service Center

Quick service and good customer service. I would come back and service my car again back and service my car again More

Julie was so helpful for a last minute car service with no appt, she literally updated me every few hrs about how many vehicles were in front of me, so I could have a realistic feel of when my vehicle woul no appt, she literally updated me every few hrs about how many vehicles were in front of me, so I could have a realistic feel of when my vehicle would be looked at, and the when my vehicle was actually started, she called to let me know it was done as opposed to me having to follow up even though she already told me a time should be complete by, I've had experiences elsewhere in the past where would be told it'll be ready by a time, so u get your ride situated for that, then get there and have to wait still and even when it would be a day later. So it means alot she took my time as being important. I've never had issues since I started going to Mark Christopher and thats why u won't go elsewhere for my service, even if another dealership may be closer for a certain situation, it'll take a no choice emergency to get serviced elsewhere More

The waiting on hold to schedule an appointment, the long lines at service and lack of new vehicles are all concerning. However, Juan and Tay and all the other people in the service department are great. lines at service and lack of new vehicles are all concerning. However, Juan and Tay and all the other people in the service department are great. More

Mrs Escobar was a pleasure to work with.!Courteous,Friendly and Knowledgeable! Came in and let Me know progress and when done in person. with.!Courteous,Friendly and Knowledgeable! Came in and let Me know progress and when done in person. More

Service on time and price was lower than estimated. Serve person was pleasant and contacted me as soon as work was completed person was pleasant and contacted me as soon as work was completed More

Service was good. I felt a bit rushed. There was confusion about work to be done because the service tech entered the wrong vin #. But it was solved. confusion about work to be done because the service tech entered the wrong vin #. But it was solved. More

Went to purchase a truck on 2 Dec 20 and bought it the same day. Salesperson was very professional. Not satisfied with the service department. Not open on Saturdays even to pick up your vehicle. Didn' same day. Salesperson was very professional. Not satisfied with the service department. Not open on Saturdays even to pick up your vehicle. Didn't properly address the issues I presented. More

The service is great and quick. The service guys are really nice that’s hard to find nowadays. really nice that’s hard to find nowadays. More

Service dept.takes too long.had to wait 3 and half hours for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a re for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a regular wait was 2-3 hours not good enough. More

I took my Cadillac in for a recall on the passenger air bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought i bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought it here. More