Mark Christopher Auto Center - Service Center

You ask me about So my last visit with the dealership I the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again More

The service center never answered the phones for two days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waite days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waited a long time time for them to check me in at least 45 minutes. Then it took them another couple of hours to do an oil change and tire rotation. I was there all morning and finally got out of there around 12:30 pm. The service adviser was nice but overall the service was slow. I would not go back again. More

Their service department is outstanding. Representatives are friendly and competent. I especially appreciate Matt Torrez and the work of his department. are friendly and competent. I especially appreciate Matt Torrez and the work of his department. More

Great experience! Had my vehicle in and out much quicker then anticipated! Dario was professional and contacted me to provide updates. then anticipated! Dario was professional and contacted me to provide updates. More

Wait time is extremely long. Customer service people tell you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my ve you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my vehicle for four days and didn’t have the parts to do the repairs. I had to get upset with Avo.. More

Wasn't sure what might have been the problem with my 2021 Silverado but the dealership thoroughly researched all possibilities and returned my truck with a clean bill of health. Silverado but the dealership thoroughly researched all possibilities and returned my truck with a clean bill of health. More

The service department kept me informed on the progress of my truck and got it back on the road fast of my truck and got it back on the road fast More

They were informative. Kept me updated. Avo was extremely helpful and courteous. They were very thorough. extremely helpful and courteous. They were very thorough. More

It’s a GM service center, does anyone actually like going lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. More

As always your staff are very good. deliver a professional and efficient service. Thank you for a job well done. professional and efficient service. Thank you for a job well done. More