Mark Christopher Auto Center - Service Center

I showed up for an appointment for an oil change. The service advisor took my info and directed me to the waiting room. After 2 hours, I went to check on status. The paperwork had the wrong number for m service advisor took my info and directed me to the waiting room. After 2 hours, I went to check on status. The paperwork had the wrong number for me (I had specifically updated it with the advisor) and it was marked that I was a walk up (I had given my appt info to the advisor). Couldn’t find the advisor so I left a message on her vm. Never got a call back. After another hour (3 now) I went back to find her dealing with another upset customer. A different advisor looked in to my vehicle and told me that it had been done for a while but there was another item recommended. I was told that they “would try to get it done in an hour” after having waited 3 hours already. When the car was completed, there was no “thank you” or “sorry”, just “head to the cashier” More

Thank you I appreciate the communication and updates on the status of my car service the status of my car service More

I took both of my vehicles in for service and a recall notice. Everything was done in a timely manner. notice. Everything was done in a timely manner. More

Dealership is friendly and the service agents take pride in knowing their customers. Seem to be very knowledgeable. in knowing their customers. Seem to be very knowledgeable. More

Dario was very professional and friendly. Also, one of the young technicians ( sorry, forgot his name) took care of one tires and reseted the " low psi indicator ". the young technicians ( sorry, forgot his name) took care of one tires and reseted the " low psi indicator ". More

The service happened faster than I expected, the friendly service department staff made the experience seems less. service department staff made the experience seems less. More

Very long wait from appointment time after 2 1/2 hours I called the dealer to find out what happened while I was waiting there he said he emailed me that my car was ready I don’t know where he emailed called the dealer to find out what happened while I was waiting there he said he emailed me that my car was ready I don’t know where he emailed More

Customer service representative where awesome they answering my questions got back asap as soon as my truck was done. answering my questions got back asap as soon as my truck was done. More

Disappointed with the service dept. answered phone call in front of me, neglecting my time. Not the best visit. Checking in on 9/22 service was great. Checking out 9/24 customer service was lacking to say in front of me, neglecting my time. Not the best visit. Checking in on 9/22 service was great. Checking out 9/24 customer service was lacking to say the least More

Service was great and time he only complaint I really hate it and I usually wash the car they didn’t wash it this time but otherwise everything was off hate it and I usually wash the car they didn’t wash it this time but otherwise everything was off More