Mark Christopher Auto Center - Service Center

Vehicle had to go back a second time to get repaired. Missed diagnosed by tech. Service writer Julie Escobar was professional and kept me informed on the status of vehicle during the time it was there. Missed diagnosed by tech. Service writer Julie Escobar was professional and kept me informed on the status of vehicle during the time it was there. More

This service department is pretty bad. They take forever to complete tasks even with an appointment. They can’t figure out the problem the first time and they don’t leave your car in the condition it was be to complete tasks even with an appointment. They can’t figure out the problem the first time and they don’t leave your car in the condition it was before your appointment. More

The service department was impossible to reach by telephone. The vehicle was ready the next day but after driving it was clear the problem still existed. It was NOT fixed. What a waste of time. :( telephone. The vehicle was ready the next day but after driving it was clear the problem still existed. It was NOT fixed. What a waste of time. :( More

Place is clean, the guy that who take care of me was helpful, only thing that it takes a bit longer to get ready my truck. But good in general helpful, only thing that it takes a bit longer to get ready my truck. But good in general More

Big, clean, extremely busy but got my car back same day which was a good thing which was a good thing More

Darius waited on me. He’s very professional. Explains everything in detail. Him and his twin brother Nobu are both very professional. They have been sitting together forever. If I go into the service c everything in detail. Him and his twin brother Nobu are both very professional. They have been sitting together forever. If I go into the service center and don’t see them together, I get worried. Just a little joke between us but, if u would like to mention this letter in the morning meeting. That’s ok. Marie Botello Happy Customer More

Friendly service, clean grounds and waiting area. Good selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible More

Had another great experience with this company. From sales to service, well done, timely, Julie came thru with extra attention, and top quality in service sales to service, well done, timely, Julie came thru with extra attention, and top quality in service More

Ray is by far the reason why I’m going to continue to bring my vehicle to this dealership because he was patient, understanding, but extremely helpful in giving me the information I needed to resolve my bring my vehicle to this dealership because he was patient, understanding, but extremely helpful in giving me the information I needed to resolve my issue. He went above the call of duty because he ensured my vehicle will be fixed and that I was satisfied before I left the dealership More

I found my experience very nice. The service attendant very curious and knowledgeable. One comment that needs attention is on-line appointment. They should carry the same weight as phone calls. very curious and knowledgeable. One comment that needs attention is on-line appointment. They should carry the same weight as phone calls. More