Mark Christopher Auto Center - Service Center
Ontario, CA
6,205 Reviews of Mark Christopher Auto Center - Service Center
Nobu in the service department is always great. We have been servicing our personal vehicles with Mark Christopher for over 10 years. Service department always takes good care of us! been servicing our personal vehicles with Mark Christopher for over 10 years. Service department always takes good care of us! More
Pretty good service but except one time I went in and I was forced to pay for an oil change I did not ask for. I also had to argue that uneven wear on brake pads on a truck that’s 1 month old is not normal was forced to pay for an oil change I did not ask for. I also had to argue that uneven wear on brake pads on a truck that’s 1 month old is not normal. That was only one experience though from 2016 otherwise they’ve been pretty good with what I need. More
I’m extremely disappointed in the Service Department. They are short staffed, and the representatives that are working have extremely bad customer service, They didn’t have time to answer my questions an They are short staffed, and the representatives that are working have extremely bad customer service, They didn’t have time to answer my questions and rushed me. They failed to take care of the car issue after having it in the service for two days. Extremely disappointed! More
The service was good. Only thing that sucked is that my wife’s prescription sunglasses came up missing after the visit. They were over 300$ prescription glasses… wife’s prescription sunglasses came up missing after the visit. They were over 300$ prescription glasses… More
When its time for my 2017 Silverado oil change i love to take it to mark Christopher because they always treat me right the people at mark Christopher's rock friendly service take it to mark Christopher because they always treat me right the people at mark Christopher's rock friendly service More
Our service representative Avo was great In getting our car service and running even after a check engine light came on on the way home from picking it up. car service and running even after a check engine light came on on the way home from picking it up. More
Really don't know how Nobu Domon and his cohorts do it! The service department is extremely busy and yet I was greeted in a friendly, respectful, timely manner. My service request was completed quickly and The service department is extremely busy and yet I was greeted in a friendly, respectful, timely manner. My service request was completed quickly and I was on my way. More
Disappointed on there service department . Long wait time just waiting in line for them to check your vehicle in and no point of having appointment. Gave me my vehicle with grease stains on the steering whee just waiting in line for them to check your vehicle in and no point of having appointment. Gave me my vehicle with grease stains on the steering wheel and none of the fluids were topped off at all. More
$2800 to replace the AC condenser and it lasted three days. No loaner car offered. No shuttle service to work. For the second repair I arrived at 5:07 to pick up my car and they would not acknowledge me days. No loaner car offered. No shuttle service to work. For the second repair I arrived at 5:07 to pick up my car and they would not acknowledge me at the door even though there was no charge. I had to Uber home then Uber back the following morning. They brought my car out and when I started to drive away I noticed the porter had thrown the plastic seat cover and paper floor mat in the back seat. This is not the Mark Christopher I knew years ago. Terrible experience at every level. I will never come back nor will I buy another car from them. More
Great job the service department found out the problem and hopefully it’s fixed now thank you very much for your services I will return again and hopefully it’s fixed now thank you very much for your services I will return again More