Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
Ray Peters has always taken care of me from my purchase of my vehicle! Customer service is the best! Helps me feel good about the work getting done! of my vehicle! Customer service is the best! Helps me feel good about the work getting done! More
Close to home, clean, a little busy but efficient. Person checking me in was very courteous and professional. I will definitely continue to service my vehicle here. checking me in was very courteous and professional. I will definitely continue to service my vehicle here. More
My car drivers like it’s brand new again ,thank you so much for everything…I will be back And I’m very grateful for the work that was done on my car.. much for everything…I will be back And I’m very grateful for the work that was done on my car.. More
Everyone was really nice. Because of COVID I went to the wrong entrance for service. A really nice employee guided me to the correct entrance. Juan Fletes came out an greeted me an was very nice making the wrong entrance for service. A really nice employee guided me to the correct entrance. Juan Fletes came out an greeted me an was very nice making the whole experience painless. More
My Silverado has only 7500 miles on it when I got warnings of my emissions system needing service and that I only had 160 miles before the engine started to shut down to slower speeds. This was on Th warnings of my emissions system needing service and that I only had 160 miles before the engine started to shut down to slower speeds. This was on Thursday morning and I was leaving on a camping trip on Saturday morning pulling a trailer. I took it to my closest dealer and they turned me away telling me that they were too busy and wouldn't even look at it until next week. I went to the next closest dealer and they pretty much did the same thing to me. Now I'm starting to panic because our trip is in jeopardy now. I purchased my truck at Mark Christopher and it'a bit of a drive from my house but I called them and talked to Ray in the service department. He said that they were busy but that if I brought it in and put my self in line for service that they might be able to get to it on Friday. Well, that was my only option and hoping for the best, I dropped it off. I met Ray and what a blessing it was to meet such a nice enthusiastic person in the service department. He said that he would get it in and would do their best for us and that's all we could have asked for at that point. I was astonished when Ray called me and left a message on Friday that my truck was done and it was only about 2pm. My wife and I high tailed it over there to pick up my truck and make contact with Ray one more time. He rode in and saved the day! We made it on our camping trip on time and had a wonderful time. We gave cheers to Ray with our first beverage after getting camp set up. Though Mark Christopher is not the closest dealer to my house, they will earn my business as a service department that can get it done. More
Very satisfied good customer service well explained to the customer. We'll recommend to family and friends friendliness cleanliness work well done quality of work the customer. We'll recommend to family and friends friendliness cleanliness work well done quality of work More
Araceli is very nice and helpful .She referd me to Jeff Rizo cool dude who told Ray to take care of me and they did my oil change and tire rotation on my cruze thanks guys. Rizo cool dude who told Ray to take care of me and they did my oil change and tire rotation on my cruze thanks guys. More
Mark Christopher was one of several dealerships recommended to perform the repairs ordered by General Motors. I have be waiting for the work since February, when I received the recall letter. I cho recommended to perform the repairs ordered by General Motors. I have be waiting for the work since February, when I received the recall letter. I chose the dealer for location, but was very pleased to find out they could do the repairs. They performed the repairs while I waited and I was on my way in less than 2 hours. Needless to say I was very pleased. I will use Mark Christopher for work in the future. More